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We have a lenovo ideapad 110, before shutting it down we set…

Customer Question
We have a lenovo...

We have a lenovo ideapad 110, before shutting it down we set it up to update all files it instructed not to close the computer. Since then we cannot open this computer. What can I do to solve the problem?

Technician's Assistant: What are you having trouble accessing or opening?

It keeps on blinking lenovo and telling us restoring original version of windows but we ca

Technician's Assistant: When did you last update your software?

2 days ago

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not sure but I want to make sure that we don't lose any files.

Submitted: 9 days ago.Category: Software
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Answered in 15 hours by:
7/11/2018
Software technician: Harry, Software Tech replied 8 days ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,611
Experience: IT at Justanswer
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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