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I HAVE BEEN TRYING TO GET A NEW MASTER PASSWORD, FORGOT MINE…

Customer Question
I HAVE BEEN TRYING...

I HAVE BEEN TRYING TO GET A NEW MASTER PASSWORD, FORGOT MINE + A PASSWORD ***** 20 HOURS WITH NO RESULTS, I ALREADY SPENT $149.99 FOR A PREAMUM ACCOUNT AND CAN'T USE IT PLEASE FOR GODS SAKE HELP ME

Technician's Assistant: What device or product does this involve?

I HAVE A LAPTOP, I-PHONE AND A GENERATION 3 I-PHONE WATCH

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

I HAVE BEEN GOING FROM MY LAPTOP TO MY I-PHONE WITHOUT MY MASTER CODE AND PASSWORD ***** CAN'T DO ANYTHING

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

YES I HAVE A READING COMPERHENSON PROBLEM

Submitted: 2 months ago.Category: Software
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Answered in 1 day by:
6/21/2018
Software technician: Harry, Software Tech replied 2 months ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,841
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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