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I’m trying to purchase xbox live but i’ve changed my payment…

Customer Question
I’m trying to purchase...

I’m trying to purchase xbox live but i’ve changed my payment account and it’s now saying my payment option on an existing subscription had been declined and is blocking thing transaction

Technician's Assistant: How long has this been going on with your XBox? What have you tried so far?

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Submitted: 2 months ago.Category: Software
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Answered in 4 hours by:
6/1/2018
Software technician: Pete, Computer Expert replied 2 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,606
Experience: CISCO certified computer and networking expert
Verified
Hello,
You will need to update the payment method that is linked to your Microsoft account.
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Software technician: Pete, Computer Expert replied 2 months ago
To do this, go to account.microsoft.com and sign in to the Microsoft account you want to update. Select Edit profile, and then make the changes needed to update your billing information.
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