Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My Windows phone has completely died, even plugged in it…

Customer Question
My Windows phone has...

My Windows phone has completely died, even plugged in it won't come on. I have worked with Jules in the past when I came to the store for classes and tech time. If Jules is there today I would like to come in and talk with her about getting a replacement phone. I have paid for the year of teach availability in the past but thing that has expired and I will renew it when I come in. Thank you, ***** ***** Is Jules there today?

Technician's Assistant: When did you last charge your phone?

I had ;it plugged in last night ;and this morning it wouldn't respond even when it was plugged it.

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power button)?

Plugged ;in.

Submitted: 2 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 18 minutes by:
5/31/2018
Software technician: John Castle, Software Specialist replied 2 months ago
John Castle
John Castle, Software Specialist
Category: Software
Satisfied Customers: 1,045
Experience: IT Trainer at QA
Verified

Hi There

Can we arrange a time for me to look at this

Thanks

John

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
My sub to office 356 expired today. I tried to renew this
My sub to office 356 expired today. I tried to renew this morning and was given order no(###) ###-####how can i confirm that this was successful My email account used is ***@******.*** … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
Was told license expired and need to enter license number
Was told license expired and need to enter license number but can't find it. Can it be found by the model and serial number of HP laptop that I have? … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I went to join skype and found my ex was on it using her
I went to join skype and found my ex was on it using her email our address and her password.so as I paid and joined I found billing on me but her email and her password ***** I had my own email she ha… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
We are trying to renew our protection plan and you won't
We are trying to renew our protection plan and you won't accept our password. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,081 satisfied customers
Renew my subscription. Lenovo yoga 910. I am uptodate. I
i have two laps, the other is a think pad and cellphone MOTOROLA TURBO 2 SMART PHONE.… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I'm trying to renew my account. I need to change my email
My name is Nancy **** and I'm trying to renew my account. I need to change my email and my credit card, but am having trouble with each. The email address was***@******.***, but I've gone to***@******… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have had the Avast free antivirus for a while. About 2
I have had the Avast free antivirus for a while. About 2 weeks ago I got the Avast SecureLine VPN to try for a week. When a notice popped up last evening that it had expired and I could get it for $3.… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I was unable to renew my expired subscription at the $.
I was unable to renew my expired subscription at the $69. level I wanted because the screen wouldn't let me, so I followed through at the $89. level to get … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I guess I have up a virus that popped up on my computer today
I guess I have up a virus that popped up on my computer today the tec that responded to this this afternoon is off line now and would like anyone to jump in and assist me in this as I am not very good… read more
JazzyJ72
JazzyJ72
Owner
Associate Degree
38 satisfied customers
need to remove an outdated resume from Google that comes up
need to remove an outdated resume from Google that comes up every time I Google my name. It is causing confusion and I don't know how it got there in the first place. Please advise.… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
My sister got scammed by the Micro systems solutions people
My sister got scammed by the Micro systems solutions people 2 weeks ago. Never told me. She paid them 200US and they went away. Today they came back, locked up her computer, and were calling her on th… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
when I come back to my computer, there are windows that have
when I come back to my computer, there are windows that have popped up saying video player needs updating or my computer is ready to crash due to low memory (I have PLENTY of memory) even though I clo… read more
Nimman
Nimman
Vocational, Technical or Trade Scho
325 satisfied customers
my wife updated her perscription a couple of weeks ago. We
my wife updated her perscription a couple of weeks ago. We are both on the same key. But I keep getting the message to renew now. We are both supposed to still be covered, right?… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
On my iPad I have the APP "find my phone". It is correctly
On my iPad I have the APP "find my phone". It is correctly programmed (linked to phone) but when I seek to use it, it gives me the message "No location available". What can you suggest? I have, indeed… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
My pc security contract expires tomorrow. Cannot renew it on
My pc security contract expires tomorrow. Cannot renew it on your on-line Express Renwal. Can you please help?… read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I have an old computer and just recently got a new one. I
I have an old computer and just recently got a new one. I renewed McAfee protection recently on old computer (expires 2013). Did not realize I had to get another license for protection on the new comp… read more
Cris
Cris
62 satisfied customers
Last July I renewed my Norton Security 360 Version 4.o, this
Last July I renewed my Norton Security 360 Version 4.o, this was suppose to cover two laptops, one being my daughters. She only informed me earlier this week that hers has not been renewed. Can you te… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I use QuickBooks Pro 2010. Today it was slow to start. It
I use QuickBooks Pro 2010. Today it was slow to start. It finally started, but then stopped responding. I've tried restarting the program several times and it will not respond.… read more
elby79
elby79
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x