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Photoshop cc will not load brushes. Last night. I can open…

Customer Question
Second opinion] Photoshop cc...

Second opinion] Photoshop cc will not load brushes

Technician's Assistant: When could you last open your Photoshop?

Last night

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I can open it...brushes will not load though

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thats it

Submitted: 2 months ago.Category: Software
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Answered in 3 hours by:
5/31/2018
Software technician: Dustin, Computer Support Specialist replied 2 months ago
Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,276
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Software technician: Dustin, Computer Support Specialist replied 2 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Also, if youd like to speak over the phone or have me connect to your computer directly, let me know.

Dustin S

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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