Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I lost my cd software disc for my gr dvf21u camcorder. Can I…

Customer Question
I lost my cd...

I lost my cd software disc for my gr dvf21u camcorder. Can I down download it on my computer free ?.Bruce

Technician's Assistant: Who makes your speaker or sound system?

I am still waiting for a tech. response to my?

Technician's Assistant: What have you tried so far with your sound system?

That has nothing to do with my question. I asked about getting an free download of software for my gr- dvf21u camcorder.

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Are you reading the message I sent you? Bruce

Submitted: 2 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 minutes by:
5/30/2018
Software technician: Wes, Consultant replied 2 months ago
Wes
Wes, Consultant
Category: Software
Satisfied Customers: 1,937
Experience: Bachelor's Degree in Computer Science, 20+ years experience.
Verified

Hi Bruce, this is Wes. I checked the JVC web site and it doesn't look like they have the full disc available for download... do you remember what was on the disc? Was it instructions, a device driver, utilities, editing software?

Ask Your Own Software Question
Customer reply replied 2 months ago
editing software/instructions
Software technician: Wes, Consultant replied 2 months ago

Well the instructions you can get here on the JVC website http://www.us.jvc.com/archive/videocameras/minidv/gr_dvf21/

Ask Your Own Software Question
Software technician: Wes, Consultant replied 2 months ago

Since they bill the editing software and cable as a "$180 value" I doubt you're going to be able to find it online. It was probably a limited time agreement with whoever provided the editing software.

Ask Your Own Software Question
Customer reply replied 2 months ago
It was editing software /drivers etc.
Software technician: Wes, Consultant replied 2 months ago

If you're using a newer OS, you probably won't need the drivers... the editing software will be a problem though. You may have to find an alternative. The built-in Windows Movie Maker isn't too bad.

Ask Your Own Software Question
Customer reply replied 2 months ago
I'm not at all satisfied tour answer is 2 days late and of no help to me as it was a free trial I shouldn't be billed. Bruce
Software technician: Wes, Consultant replied 2 months ago

I'm very sorry you feel that way. I responded to you immediately, in any case, sometimes there isn't a good answer for a situation... for example, I can't force JVC to put legacy software on their website. If you have any questions about Just Answer, your account, refunds, or billing please see the following web page: https://ww2.justanswer.com/help

You can contact customer care by emailing***@******.*** or by using one of the following phone numbers:

US / Canada 1-***-***-****

Available 6am to 9pm PST

International

Australia 1800-679-634

New Zealand 0800-452-621

United Kingdom 0***-***-****

The rest of the world 1-***-***-****

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have two computers, an Apple and a Dell. The Dell was used
I have two computers, an Apple and a Dell. The Dell was used almost exclusively by my wife even though I was the … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I went to existing document to update and then saved changes
I went to existing document to update and then saved changes and now I can't open....I'm getting this response: … read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
523 satisfied customers
I want to download my airline reservations to outlook 2010
I want to download my airline reservations to outlook 2010 version...and after doing that last year...now I cannot? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Nothing... Ideacenter k330b win 10 upgrade, I need a
ideacenter k330b win 10 upgrade, I need a password ***** cd for one, and a set of windows 7 disc that came with this system. i have had a bad few months my rebuild partition is there and its bad will not open. Really i need to do a complete rebuild. leigh smith Hi... … read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
How do I recover My Creative cloud lost in a crash. In
How do I recover My Creative cloud lost in a crash … read more
George Sibiya
George Sibiya
PhD
312 satisfied customers
I do an upgrade about 2 weeks ago and I have not been able
I do an upgrade about 2 weeks ago and I have not been able to use my photoshop since. It keeps insisting that there is not enough RAM. I don't know how to fix it. I have tried deleting and reloading, … read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
Started this morning and it won't load any applications.
started this morning and it won't load any applications … read more
Cody
Cody
Computer Science
2,432 satisfied customers
I mreinstall windows 10 and now my cd played will not read
I mreinstall windows 10 and now my cd played will not read my back up disc or play misic no sound … read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
Under EDIT Transform won't work on most photos. Will work on
Under EDIT Transform won't work on most photos. Will work on a few. … read more
George Sibiya
George Sibiya
PhD
312 satisfied customers
I have a Neatdesk Scanner, I no longer use the accounting
I have a Neatdesk Scanner, I no longer use the accounting software and have deleted it. Is there a way to use the scanner w/o thta software. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Need help switching over to Trend Micro anti virus and
need help switching over to Trend Micro anti virus and taking off my Kaspersky … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Received disc with new program. Saved program to old
Received disc with new program. Saved program to old computer with disc. Would like to save program on a flash drive so I can use it with my new computer that does not have a disc.. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
How do I download corel woerdperfect X8 and stufent to my
How do I download corel woerdperfect X8 hoe and stufent to my laptop? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
AT AGE 91 TRYING TO DOWNLOAD cd FOR aDOBEPHOTOSHOP -- iVE
I'm TRYING AT AGE 91 TRYING TO DOWNLOAD cd FOR aDOBEPHOTOSHOP -- iVE GOTTEN SERIAL NUMBER, cd IS IN DRIVE, AM GOING TO NEED VERBAL HALP???? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
While installing my internet security disc I have lost my
While installing my internet security disc for 2016 I have lost my code and can't finish the installation… read more
virtuman
virtuman
26 satisfied customers
I processing this program easy moneymethod when I click the
I processing this program easy moneymethod when I click the save th spot it goes to the next page where I expect a broker to show instead the message error parameter keeps fopping in the system… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
MY COMPUTER CRASHED. iN THE PROCESS OF REPAIRING IT ON LINE
mY COMPUTER CRASHED. iN THE PROCESS OF REPAIRING IT ON LINE THE ACTIVATION CODE WAS LOST OR DESTROYED. I ASKED MR IICHAEL PIDGEON AT tOTAL cAD FOR HELP AND HE NEVER CALLED BACK. I HAVE USED A TEMPORAR… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Questions about Elements 13 a) does E-13 convert raw photos
Questions about Elements 13 a) does E-13 convert raw photos from Nikon D3100? b) does work on Windows- 7 c)can adobe download to me? if it is downloaded do I get a disc copy ? is a 30 day free trial a… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x