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I am lost all my bookmarks from Google Chrome, how can I…

Customer Question
I am lost all...

I am lost all my bookmarks from Google Chrome, how can I recover them?

Technician's Assistant: What device or product does this involve?

Windows 10

Technician's Assistant: What's the brand and model of your computer?

Asus X555U

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I had a computer repair man come and try to fix a problem I had with Google Chrome, and he deleted Google Chrome and ireinstalled it. none the less, he lost all my booksmarks and I don't know how to retrieve them

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I am very upset the computer man lost all of my bookmarks and I hope tha I can retrieve them. I am very unhappy at the moment.

Submitted: 26 days ago.Category: Software
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Answered in 34 minutes by:
5/29/2018
Software technician: Cody, Senior Systems Administrator replied 26 days ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 3,842
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 26 days ago

possibility they could be here %localappdata%\Google\Chrome\User Data\Default\bookmarks.bak

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Customer reply replied 26 days ago
No, just give me my answer please
Customer reply replied 26 days ago
I am waiting for an answer, I paid my 5 dollars. PLEASE!!
Software technician: Cody, Senior Systems Administrator replied 26 days ago

I sent you where they would be located if they are still there.

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Customer reply replied 26 days ago
Where is my Answer????? I dont want a securely connection
Software technician: Cody, Senior Systems Administrator replied 26 days ago

possibility they could be here %localappdata%\Google\Chrome\User Data\Default\bookmarks.bak

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Customer reply replied 26 days ago
I am patiently waiting. I will not pay any more money
Software technician: Chris Baxter, Programmer replied 26 days ago
Chris Baxter
Chris Baxter, Programmer
Category: Software
Satisfied Customers: 337
Experience: Java, iOS, VB.net, SQL, C+, C++, Obj C
Verified

Hello!

We will not charge you anything else, your answer is easy, you will of course need to click "accept" and give us a rating better than three stars to conclude anything here. I have something for you to have a look at, please see the link below:

https://www.itworld.com/article/2695738/consumerization/what-to-do-when-your-chrome-bookmarks-suddenly-disappear.html

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Customer reply replied 26 days ago
I did not find my reply, I did not want to pay more money for the securely connect, so I did not get a reply. I paid 5 dollars for nothing. I did not get any help for my problem. I would appreciate it if you could please send me a reply help to my problem!!! PLEASE AND THANK YOU. So far, I am not repleased with what you have helped me with = nothing!! I paid $5.00 for nothing, what a gyp!!!
Software technician: Michael, Computer Software Engineer replied 26 days ago
Michael
Michael, Computer Software Engineer
Category: Software
Satisfied Customers: 274
Experience: Senior Consultant & Chief Engineer in systems development environments
Verified

Dear Madam/Sir, I don't think it has been explained to you that there may be no solution to your problem. In fact, there is a good chance that you have irreversibly lost your bookmarks. What I and other experts are trying to do is to investigate the possibilities. But that is all that they are, only the possibilities. It is not as though we know where your bookmark files are by heart that we can just spew it out for the $5.00. This is a highly technical matter requiring high-level of expertise and investigation. Your close cooperation would be vital in finding the solution also. Plus our fee is not $5.00. There is no place on earth that one can find experts such as us to spend 30 or 40 min for $5.00. That's below the minimum wage, I think. May I ask how much your computer man charged? We are much more qualified and charge far less than your computer man but not $5.00. The $5.00 is the deposit, not the fee. I wish you could have contacted us first. That way not only you would not have experienced this issue, but also had paid less.

At any rate, please consider what I said and contact us if you still want to use our support and services. You may contact our customer support if you have any questions about the fee, or opt to not use us at all.

Regards,

Michael

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Customer reply replied 25 days ago
I am still waiting for an expert to help me with my problem!!! When am I going to get an answer. I was notified that I will be receiving an answer from a new expert, but SO FAR NOTHING!!! When will I get an answer!!!
Software technician: Michael, Computer Software Engineer replied 25 days ago

Vicki, I thought you are planning to take ur computer to a local store.

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Customer reply replied 25 days ago
I am not getting a reply!! I wasted 5 dollars and I am not going to spend any more just to get an answer. I am not getting my 5 dollar reply! Very disappointed with your company Just Answer!!
Customer reply replied 25 days ago
Please send me your phone number. All I could see was 1-800-116 and then I could not read the rest of your phone number. Not good, you show part of a phone number but not all of it. NEED TO PHONE YOU
Software technician: Michael, Computer Software Engineer replied 25 days ago

You told me it was $50. I gave you a solution that you do not want to take. So, there is nothing that can be done. you can call me at XXXXXXXXX

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Software technician: Michael, Computer Software Engineer replied 25 days ago

Hi Vicki. You are passed to me again. give me 15 min please.

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Software technician: Michael, Computer Software Engineer replied 25 days ago

I am ready if you are.

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Michael, Computer Software Engineer
Category: Software
Satisfied Customers: 274
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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