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I did a system restore and lost my webroot and need to

Customer Question
I did a system...

I did a system restore and lost my webroot and need to reinstall

Technician's Assistant: Which Webroot product do you have?

Not sure which one it was. Purchased from Best buy with computer

Technician's Assistant: What have you tried so far with your Webroot software?

Went to webroot .com and didn't recognize my name or email

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Yes, I also lost audio device so I have no sound

Submitted: 2 months ago.Category: Software
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Answered in 29 minutes by:
5/29/2018
Software technician: Cody, Senior Systems Administrator replied 2 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 4,070
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 2 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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