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I have been timed out of FB, and message 3x's this week and…

Customer Question
Hi, I have been...

Hi, I have been timed out of FB, and message 3x's this week and 2x's today. Each time I have to apply for a new password. Why is this happening?

Technician's Assistant: What device or product does this involve?

Android Galaxy 5 smartphone

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

This started say late February 2xs, April 3x's May 4x's

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That's it

Submitted: 2 months ago.Category: Software
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Answered in 20 hours by:
5/27/2018
Software technician: Harry, Software Tech replied 2 months ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,827
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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