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I was trying to install my old versionof Adobe photoshop…

Customer Question
I was trying to...

I was trying to install my old versionof Adobe photoshop Elements, that I had on an oloder computer,and I purchased this program quite a few years ago, When I put in the serial number it tells me it is "Invalid", the other programs I used no longer with with Windows 10 and put Windows on this computer to fix some of my personal photos, Can you Help me?

Technician's Assistant: When did you last update your Photoshop?

I have not use it for several years, and am on an older one that I just put a new HDD in and purchased a download of Windows & Proi so I could now use this program!

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

This is an a older computer in my basement, so don't know any thing else?

Submitted: 2 months ago.Category: Software
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Customer reply replied 2 months ago
that would be fine
Customer reply replied 2 months ago
I do not have e-mail on this computer so have to go upstairs to get my ipad to check my e-mail
Customer reply replied 2 months ago
I have an appointment shortly so will have to take this up on Monday
Answered in 4 hours by:
5/27/2018
Software technician: Harry, Software Tech replied 2 months ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

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