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Ran gateway recovery, restore system 100%, update system…

Customer Question
Ran gateway recovery, restore...

Ran gateway recovery, restore system 100%, update system seems stuck on 99% for about 20 minutes

Technician's Assistant: What device or product does this involve?

Gateway e machine

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Im sorry, im not very computor smart

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just a day, it quit working, i read online how to hit f10 and it would restore

Technician's Assistant: How long has this been going on with your F10? What have you tried so far?

Just started about 1 hour 30 minutes, it seemed almost done, then it stopped at 99

Submitted: 2 months ago.Category: Software
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Answered in 12 hours by:
5/27/2018
Software technician: Harry, Software Tech replied 2 months ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,832
Experience: IT at Justanswer
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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