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Ihave MacAfee..I need to change email address and pass

Customer Question
Ihave MacAfee..I need to...

Ihave MacAfee..I need to change email address and pass word..I have no clue...premier Pc support and MacAee was to be free for the life of device?

Technician's Assistant: Are you logged into your email account on any other devices?

Not MacAff

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Sorry Not macfee on phone but email on phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not sure

Submitted: 2 months ago.Category: Software
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Answered in 27 minutes by:
5/25/2018
Software technician: Isaac Franklin, Computer Hardware Engineer replied 2 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 2,024
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your McAfee. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 2 months ago

Before you can change your email on the account, we need to reset your password ***** your original email account.

Do you know the original email you made for mcafee on the site?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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