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I need a letter from a qualified software vendor or software…

Customer Question
I need a letter from...
I need a letter from a qualified software vendor or software expert, on their letterhead, to assist me in resolving a dispute. I purchased a software application online, which did not perform as advertised, and the vendor has refused to refund the purchase price. I have documentation of the vendor's performance claims, and their subsequent justification for not meeting those claims.
Submitted: 2 months ago.Category: Software
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Customer reply replied 2 months ago
I will be happy to draft the letter for your review and approval.
Answered in 23 hours by:
5/26/2018
Software technician: Harry, Software Tech replied 2 months ago
Harry
Harry, Software Tech
Category: Software
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
Thank you Harry. I found a software expert who agrees that the product is not as advertised, and he will write the letter.
Software technician: Harry, Software Tech replied 2 months ago

OK thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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