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I am tryhing to install the vrius wear I just purchased.

Customer Question
I am tryhing to...

I am tryhing to install the vrius wear I just purchased. Please help

Technician's Assistant: Which software or app can I help with?

CLE998-HGTBQ2-5X4656 this is my conform ation code

Technician's Assistant: What have you tried so far with your software?

Trying to get on line to the proper site

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just need to know what prom pts to select. Thank you

Submitted: 25 days ago.Category: Software
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Answered in 4 minutes by:
5/1/2018
Software technician: AaronB, Computer Software Engineer replied 25 days ago
AaronB
AaronB, Computer Software Engineer
Category: Software
Satisfied Customers: 497
Experience: Thirteen years of experience providing computer support for fortune 500 companies and government.
Verified

Hello,

My name is ***** ***** I can assist you. I can help you via Secure Remote Assistance or this chat. What virus software are you trying to install?

For example Avast, AVG, Mcafee, Norton, etc.

Thanks,

Aaron

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Customer reply replied 25 days ago
CLE998-HGTBQ2-5X4656 is my conformation code AVAST
Software technician: AaronB, Computer Software Engineer replied 25 days ago

You can download your Avast antivirus. Make sure to choose the correct one. Once you download it, then double click to install it.

I can provide instructions showing you how to activate it.

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Software technician: Moses C, Computer Hardware Engineer replied 24 days ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 788
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer premium service, thank you for utilizing this.
I will be assisting you to fix the issue you are having.

what is the problem you are facing to install the antivirus?

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Jess M.
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Category: Software
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