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I'm trying to purchase Redtube. I was a faithful subscriber.

Customer Question
I'm trying to purchase...

I'm trying to purchase Redtube. I was a faithful subscriber. But it's been a few month's since I have had it. I have a American express card with money on it to purchase the Redtube. Um, I believe it's asking for a Password. And i have forgotten it?! Can you help me please?...

Technician's Assistant: What device or product does this involve?

I have a LG K8 cellphone. My number is(###) ###-#### I'm trying to load my Redtube to my cellphone....

Technician's Assistant: How long has this been going on with your K8? What have you tried so far?

I went into were I purchase Redtube. And it won't except my payment to recharge Redtube. I'm confused is all?!...

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No ma'am not at this time. Thank you. But if I can. I'd like to talk to someone who I can help me...

Submitted: 2 months ago.Category: Software
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Customer reply replied 2 months ago
Hello, anybody there?
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
I'm trying to purchase Redtube on YouTube. And it is not excepting my payment. I believe it lies with my password. And i am confused!
Customer reply replied 2 months ago
Hello?
Answered in 37 minutes by:
5/1/2018
Software technician: Ricky Expert, Computer Hardware Engineer replied 2 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,172
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Software technician: Ricky Expert, Computer Hardware Engineer replied 2 months ago

First, I want to say that the service you are looking for is called YouTube Red. Redtube is pornography, so you don't want to search for that. Second, are you able to log in to your YouTube account?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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