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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 955
Experience:  Computer Software Support specialist for more that 10 years
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I had a notebook that contained a "payment due monthly" that

Customer Question

I had a notebook that contained a "payment due monthly" that I can no longer access?
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: Lenovo
JA: What have you tried so far with your Lenovo? Have you installed any updates recently?
Customer: not that I'm aware of. i used to access the notebook that was listed above my emails but it has dissappeared.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no, I simply have all of my monthly bills in this folder and it's got me in a bind as to know when and who to pay. thanks
Submitted: 6 months ago.
Category: Software
Expert:  Ameen Khan replied 6 months ago.

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

Which email provider was that notebook saved with? or was it in OneNote. Please advise