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When I try to start internet explorer I keep getting:

Customer Question
When I try to...

When I try to start internet explorer I keep getting: Internet Explorer has stopped working.

Technician's Assistant: When did you last update Internet Explorer?

I tried today.

Technician's Assistant: What have you tried so far with your Internet Explorer?

I ran Scf /scannow but it could not fix all problems.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Not at this time

Submitted: 4 months ago.Category: Software
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Answered in 32 minutes by:
4/7/2018
Software technician: Isaac Franklin, Computer Hardware Engineer replied 4 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 2,024
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Internet Explorer. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 4 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

When did this start exactly?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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