Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I paid sensual times for one time Mcafee. I one computer…

I paid sensual times...

I paid sensual times for one time Mcafee

Technician's Assistant: Which McAfee product do you have?

I one computer Mcafee, i think i paid several times for the same product too many advertisment

Technician's Assistant: What have you tried so far with your McAfee software?

Try to open it i could not

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Thats it

Show More
Show Less
Ask Your Own Software Question
Answered in 3 minutes by:
4/7/2018
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,292
Experience: if you have any questions about softwares please contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Software Question

I'm sorry about the issue, What is the model and brand of your computer and what windows OS are you running please ? (7, 8 or 10)?

Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,292
Experience: if you have any questions about softwares please contact me
Verified
Mr.Med and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
it is Mcbook Air

Ok, pleas click on the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=fe006b0c-4a80-4df4-b668-3fd808aed096&Type=Java and click "I agree" button then a remote file will be downloaded.

Open and run the remote file from your downloads

Ask Your Own Software Question
Customer reply replied 4 months ago
i want to do the work on my Mac

Open safari in your Mac and open the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=fe006b0c-4a80-4df4-b668-3fd808aed096&Type=Java and click "I agree" button then a remote file will be downloaded.

Open and run the remote file from your downloads

Ask Your Own Software Question
Customer reply replied 4 months ago
please
Customer reply replied 4 months ago
ok i am ready
Open safari browser in your Mac and open the following link : http://www.justanswer.com/remotedesktop/join.aspx?Session=fe006b0c-4a80-4df4-b668-3fd808aed096&Type=Java and click "I agree" button then a remote file will be downloaded. Open and run the remote file from your downloads Thank you
Ask Your Own Software Question

If you're having trouble with the remote file or the link i sent you, you can click on the link below and download TeamViewer, install and open teamviewer then send me you ID and password (teamviewer's ID and password)

https://www.teamviewer.com/en/
Note: Do not close teamviewer

Ask Your Own Software Question
Customer reply replied 4 months ago
No I am not happy please cancel
Customer reply replied 4 months ago
Please cancel

Please follow the step by step instructions in the link below :

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101226

Additional information : https://www.youtube.com/watch?v=SpB4N91TljY

Thank you

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,292
2,292 Satisfied Customers
Experience: if you have any questions about softwares please contact me

Mr.Med is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

802 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Sunday, March 25, 2018 Expires: Monday, March 25, 2019
I'm Starts: Sunday, March 25, 2018 Expires: Monday, March 25, 2019 trying to figure out why it is saying my McAfee subscription has expired. … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
77 satisfied customers
McAfee is denying the installation of Nikon camera and Canon
McAfee is denying the installation of Nikon camera and Canon printer software. I want to uninstall McAfee. Will install Bitefender after program installations. … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I was wondering if there was a software the internet. I know
I was wondering if there was a software for searching the internet. I know about + and - and adding () around words and the top 20 search engines. But it still seems I am getting paid advertisements a… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I purchased a McAfee 3 year Live Safe contract when I
I purchased a McAfee 3 year Live Safe contract when I purchased a new Dell computer in September of 2014. My real time screening is off and each time I turn it on, it immediately turns off again. I ca… read more
Cody
Cody
Computer Science
2,442 satisfied customers
Iam back, Id like you to address another problem. Very slow
Iam back, Id like you to address another problem. Very slow programs running after a normal start up. I started with another tech but I'd like you to take this.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have a PC running windows 7. Recently became infected with
Have a PC running windows 7. Recently became infected with a ransom virus. McAfee and/or malware bytes appears to have stopped it but I'm not completely sure. Have several hundred new files on my mach… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I am having trouble accessing the videos associated with some
I am having trouble accessing the videos associated with some of the articles. I get a green screen. I also hear another video or advertisement running in the background, sometimes when I am reading a… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I want to remove ALL advertising from my computer screen as
I want to remove ALL advertising from my computer screen as soon as possible. It is getting in the way ALL of the time every single day that I am on the computer. How do I go about getting rid of it? … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
I have just downloaded McAfee Central onto my new Dell tablet;
I have just downloaded McAfee Central onto my new Dell tablet; however, the McAfee Central software will not recognize my e-mail address and password. Please help. Rick Watson… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hello, Im not sure if this is the right category for my questions
Hello, I'm not sure if this is the right category for my questions but I'll give it a try. I have free computer protection and I'm not sure if they provide the same protection or are they different. I… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Mcafee renewed my subscription on 10/9/12 by charging my checking
Mcafee renewed my subscription on 10/9/12 by charging my checking account $49.99. However, it still says my computer is at risk and I need to renew. I called Mcafee and an agent looked up my account a… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
Dear Sirs You renewed my contract with you without my express
Dear Sirs You renewed my contract with you without my express consent and now I can't install the antivirus in this computer, I installed the windows Defender instead.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I have Mcafee installed on my computer but I am getting a pop
I have Mcafee installed on my computer but I am getting a pop up message to say my real-time scanning and firewall aren't on, when I go to turn them on my computer locks up… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Wife purchased mcafee internet security 3-user for a one
wife purchased mcafee internet security 3-user for a one year subscription. now her computer is under attack from a vender trying to sell her more anti-virus protection. It won't let her into the Mcaf… read more
Sergio A.
Sergio A.
Security & Technical Specialist
Bachelor\u0027s Degree
395 satisfied customers
I have been directed to you to see if you can fix my McAfee.
I have been directed to you to see if you can fix my McAfee. This is my third day and I am forever forwarded on to someone else!! I was using skype and it suddenly stopped. I went to Just Answer and t… read more
Steve Herrod
Steve Herrod
Computer Support Specialist
Master's Degree
220 satisfied customers
I started the program as instructed. But when downloading and
I started the program as instructed. But when downloading and run, a problem arises according to a message I receive. I have to click OK, but there is no result. I tried again several times to install… read more
gd.1
gd.1
Tech Support Specialst
Bachelor\u0027s Degree
62 satisfied customers
i need to burn a cd to remove an installed old mcafee disc.i
i need to burn a cd to remove an installed old mcafee security program disc.i have no internet acess.mcafee said this was possible to do....HELP i have a laptop .i was told that i could go on a certai… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have a SONY VAIO VGN-Z51WG. Windows 7, 64 bit I have removed
I have a SONY VAIO VGN-Z51WG. Windows 7, 64 bit I have removed McAfee in the Add/Remove Programs in the Windows Control Panel. I am asked to remove active parts off McAfee programs, but I do not know … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x