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I have tried to run Dashboard, get a message 'An unknown…

Customer Question
I have tried to...

I have tried to run Dashboard, get a message 'An unknown error has occurred. Please restart Dashboard and try again'.

Technician's Assistant: Which software or app can I help with?

Seagate Dashboard. I have tried to run Dashboard, get a message 'An unknown error has occurred. Please restart Dashboard and try again'

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Asus R500A. Windows 10

Technician's Assistant: What have you tried so far with your computer?

Reinstalled Dashboard.

Submitted: 3 months ago.Category: Software
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Answered in 10 hours by:
4/3/2018
Software technician: Richard, Software Specialist replied 3 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,165
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

I want to do a system restore please.

To do this, close all programs.

Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens

rstrui

Press enter

Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.

Let it complete and tell me if it now functions correctly please

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Software technician: Richard, Software Specialist replied 3 months ago

Thank you

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Richard, Software Specialist
Category: Software
Satisfied Customers: 47,165
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