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I have an HP envy, i year old. I need to view a DVD with a…

Customer Question
Hi, i have an...

Hi, i have an HP envy, i year old. I need to view a DVD with a .g64 file. What kind of player or driver will allow me to view this.?

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

Hp envy - where do we look to find the operating system?

Technician's Assistant: The Computer Technician will be able to walk you through that. What have you tried so far with your computer?

WE do not have anything on our computer that will allow us to view the dvd with .g64 file

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

We are looking for the type of operating system, but we cannot find it. Do you know how to find that on the hp envy?

Submitted: 3 months ago.Category: Software
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Answered in 4 hours by:
4/3/2018
Software technician: Russell H., Computer Support Specialist replied 3 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Software
Satisfied Customers: 12,747
Experience: Proud to have been getting computer technicalities into working order since 1988.
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer video playing question.

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Software technician: Russell H., Computer Support Specialist replied 3 months ago

The G64 is a Genetec video file, possibly from a security camera system.

You can play it using Genetec Security Center software: http://www.genetec.com/solutions/all-products/security-center

which is also known as the Portable Archive Player, in older versions.

That seems to be about it, for the G64 file format.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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