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I think some one is compromising my google acct. I'm not…

Customer Question
I think some one...

I think some one is compromising my google acct

Technician's Assistant: Which software or app can I help with?

I'm not sure was trying to make an order would not go thru due to password *****

Technician's Assistant: What have you tried so far with your software?

Trying to buy something

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Can you tell if someone is hacking my acct

Submitted: 3 months ago.Category: Software
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Answered in 5 minutes by:
3/27/2018
Software technician: Jason Jones, Computer Technician replied 3 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,251
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

As it stands, are you able to sign into your account?

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Customer reply replied 3 months ago
It doesn't recognise my email acct says it doesn't exist
Customer reply replied 3 months ago
Can you tell me if I'm being compromized
Customer reply replied 3 months ago
Why does it not recognize my information this is the second device it has happens to
Software technician: Jason Jones, Computer Technician replied 3 months ago

If it doesn't recognize the password, your account may have already been compromised.

Please, attempt to reset the password ***** clicking the "Forgot Password" link. Are you able to do that?

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Customer reply replied 3 months ago
I don't have 39$ at this time and is this something new google is doing to generate money
Customer reply replied 3 months ago
I sent the 5$
Customer reply replied 3 months ago
I'm not getting he!p without money
Software technician: Jason Jones, Computer Technician replied 3 months ago

I am sorry, but nobody on this website, including me, works for free. The $5 was a deposit. Do you wish to continue or do you want me to send in your refund request?

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Customer reply replied 3 months ago
I did nothing to cause this problem I was trying to contact google
Customer reply replied 3 months ago
please refund my 5$
Software technician: Jason Jones, Computer Technician replied 3 months ago

I am sorry for the confusion. This is not Google. The top of this page says, "Justanswer.com".

I will send in your refund request.

Thank you.

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Customer reply replied 3 months ago
this is what popped up when I typed in contact google
Customer reply replied 3 months ago
Thank you
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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