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This answer was rated:

I've bought and installed Photoshop Elements 2018 and

I've bought and installed...

I've bought and installed Photoshop Elements 2018 and installed in my iMac (I can supply serial number) I also want to instal on my Macbook. Can you tell me how to do this using the same serial number?

Technician's Assistant: When did you last update Photoshop?

Yesterday but Photoshop Elements, not Photoshop

Technician's Assistant: What have you tried so far with your Photoshop?

I'm not sure I understand your question I want to know if I can you Elements 2018 on both iMac and Macbook using the same serial number. On the Macbook I don't get an offer to upgrade when I open Elements 2014

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Only that you understand what I'm wanting to do

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Answered in 21 minutes by:
3/27/2018
Jeevan DSouza
Category: Software
Satisfied Customers: 156
Experience: Professor at DeVry University
Verified

Hello there! I am TechGuy007 and I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.

Yes you are permitted two installations. Use your original disk if you have the boxed product.

If you purchased from the Adobe store, details are usually available for three years from the date of purchase.

Click the red Adobe logo at the top left of this forum page.

Then click My Adobe >> My Orders

Log in to your account using your Adobe ID

Expand your purchase history using the small black triangles to the left of the purchase date and if a download is still available for your product it will be shown to the right.

If this solves your problem, please give me a 5-star rating!

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Customer reply replied 3 months ago
OK. I'll try this. I'll give you a 5 star rating when my deposit is returned to my account! :)

Thanks and good luck!

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Customer reply replied 3 months ago
Programme not downloading on MacBook or I'm being told there's no programme that can open this download.

Please try this link:

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

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Customer reply replied 3 months ago
Message given is "Page not found." This is going badly. All l want is Photoshop Elements 2018 on my MacBook.

The link is working just fine.

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Customer reply replied 3 months ago
I am given error 404 page not found. Visit Adobe support !!!

I can't help you and I'm opting out!

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syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,831
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,

My name is David.

Do you still need assistance?

syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,831
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified
syseng and 87 other Software Specialists are ready to help you
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Customer reply replied 3 months ago
No thank you.
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