Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Can't get password correctly. Dell, don't know, regular ole…

Customer Question
Can't get password ***** ...

Can't get password *****

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell, don't know, regular ole windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Several days - have tried following the on-line directions, but last two digits they have been showing on the tele number are NOT correct...

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't think so - just want this el-crappo thing to work :-)

Submitted: 3 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 hour by:
3/26/2018
Software technician: Richard, Software Specialist replied 3 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,167
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me for which service or device this password ***** *****?

Please let me know

Thank you

Ask Your Own Software Question
Customer reply replied 3 months ago
Sorry for the delay from yesterday (I had to deal with an emergency), but am ready to continue today, so
have at it...
Customer reply replied 3 months ago
Can you estimate how long I will have to wait for the "Software technician" ?
Customer reply replied 3 months ago
I'm not sure if you are waiting for info FROM me, or if YOU are going to contact me ??
Customer reply replied 3 months ago
Now in excess of 15 minutes, and I'm still Waiting to hear from you...
If I don't hear something SOON, I'm going to disconnect and give up on using your site for assistance...
... and OF OURSE, I will NOT be responsible for any charges you may levy on me NOW or IN THE FUTURE...
Software technician: Richard, Software Specialist replied 3 months ago

Can you tell me for which service or device this password ***** *****?

Please let me know

Thank you

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have been serving a mission for the past 2 years and
Hello, I have been serving a mission for the past 2 years and didn't access my Facebook account. I no longer have the same email or phone number. I've also forgotten the password. Anyway I can get in?… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I have Windows 7 Professional Vers 6.1(Build 7601: Service
I have Windows 7 Professional Vers 6.1(Build 7601: Service Pack 1). I just bought a Western Digital (WD) MY PASSPORT to back up my Windows/Dell computer externally to help minimize the risk of being r… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have had a iPod for several yrs, bought it brand new,
I have had a iPod for several yrs, bought it brand new, listen to it every day at work off line. I have spent more money on this thing than I hate to admit! It locked me out last night, won't let me i… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I have Replay Video Capture 8 from Applian Technologies.
I have Replay Video Capture 8 from Applian Technologies. It's a great video capture software. I've used it for years without any problems. Now, all of a sudden, when I'm capturing a video, I'm not get… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Am 59 years old and don't know much about Hulu. Last night I
Am 59 years old and don't know much about Hulu. Last night I tried setting it up but I can't seem to get logged in. I want to watch previous season of "This Is Us," … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
501 satisfied customers
Using Firefox and tried to log into my Facebook account. A
Using Firefox and tried to log into my Facebook account. A security warning came up saying Microsoft indicated a virus asking for my computer password. I can't close this out. And the computer doesn't… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Very involved and I don't know how it's being done or how to
Very involved and I don't know how it's being done or how to stop it. The problem is very involved and it sounds crazy. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Eyes Only,, I had a power outage over the weekend and when
For ***** ***** Eyes Only, Jason, I had a power outage over the weekend and when the power came back on the same problem occurred with my computer. I really need it to be restored as you did the other… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am having a recurring problem with my Wells Fargo
I am having a recurring problem with my Wells Fargo password. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My wife has an all in one computer. It is asking for a pin
My wife has an all in one computer. It is asking for a pin number to log onto windows. We don't have the pin number.… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
187 satisfied customers
Ever since I downloaded El Capitaine my Adobe Digital
Ever since I downloaded El Capitaine my Adobe Digital Editions won't work. Do you have an upgrade that I can download. I think the error code is 6… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I am having a bad time, cannot use my aol account, its been
I am having a bad time, cannot use my aol account, its been compromised, running into a permission denied, some Administrator Denying any corrective action problem, my Norton security is gone? my main… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
How do I get to the following site in order to read the exact
How do I get to the following site in order to read the exact directions to cancel Kaspersky. I am ill and no longer use my computer for personal use. I was to told to access the site Action=DisplayLo… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
Microsoft updated my PC from Win.8 to Win. 8.1 and wiped out
Microsoft updated my PC from Win.8 to Win. 8.1 and wiped out my Dolby sound. This is NOT a new question. I want a remote session. I have been given too many on line instructions that I have no idea ho… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
Hello. I dont know if this is a software issue or what. Both
Hello. I don't know if this is a software issue or what. Both my husband and I are having issues with the card reader in the computer. It seemed to work fine yesterday. My computer doesn't recognize t… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
IN ATTEMPTING TO LOAD WORDPERFECT 11 IN A XP PROFESSIONAL OS,
IN ATTEMPTING TO LOAD WORDPERFECT 11 IN A XP PROFESSIONAL OS, I AM INFORMED THAT I must first install Instmsiw.exe then Isscript.msi. Where can I locate these files?… read more
Jeremy
Jeremy
1,344 satisfied customers
I use Itunes all the time. Suddenly Itunes will load a song
I use Itunes all the time. Suddenly Itunes will load a song or video but never start playing it. I tried reloading Itunes, no change. Rebooted the system several times, no change. This problem occurre… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Hi I cant get into my facebook have treid for 2 years but no
Hi I cant get into my facebook have treid for 2 years but no longer have or know the email tele number or password. Have just tried again and although their video shows you how it might be done the pa… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x