Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Lost my aol account -cannot sign in to get my e mail -18…

Customer Question
Lost my aol account...

Lost my aol account -cannot sign in to get my e mail -18 years of this and now what is happening--I need someone to speak to me in English to retrieve my aol mail account

Technician's Assistant: Are you logged into your AOL account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Am 86 so go slowly

Submitted: 3 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 3 minutes by:
3/25/2018
Software technician: UranIT, Network Administrator replied 3 months ago
UranIT
UranIT, Network Administrator
Category: Software
Satisfied Customers: 1,282
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Keep in mind that we are not a free service and require payment for our work, which is guaranteed. If you do not wish to pay for our assistance - please let me know now.
You may see some automatic pop-up with offers for Membership or Remote Assistance, please ignore or close them if you do not want it. I have no control over those offers.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Software Question
Software technician: UranIT, Network Administrator replied 3 months ago

May I connect to your computer securely to troubleshoot AOL issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen

Ask Your Own Software Question
Customer reply replied 3 months ago
paid $5 on card and not willing to pasy more will youstill answer my problem
Software technician: UranIT, Network Administrator replied 3 months ago

We are experts and do not work for $5.

Ask Your Own Software Question
Software technician: UranIT, Network Administrator replied 3 months ago

We can still assist on the issue , let me know how you want to proceed.

Ask Your Own Software Question
Software technician: UranIT, Network Administrator replied 3 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I am trying to reestablish my 86 yr.old MinL's computer
I am trying to reestablish my 86 yr.old MinL's computer function. It was built for her perhaps 8 yr. ago by a fellow who put his own e-mail address in as the aqccount mail address. He is long gone, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Can you help me with password and user name on second
can you help me with password ***** user name on second investment account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I did a Windows 10 update and my computer went screwy. Must
I did a Windows 10 update and my computer went screwy. Must have been a virus. Anyway, AOL had me change my user name and password. Now I've lost all my messages and contacts. Can I go back to my orig… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Someone keeps logging into my account and changing the
Someone keeps logging into my account and changing the password ***** that I have to request a PW change vis text. This has happened probably 5-7 times. What can I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am on the POF dating site and I can't log on to my
I am on the POF dating site and I can't log on to my account. It keeps telling me that mu user name or password ***** ***** but it pops up automatically and it is correct. I tried to reset my password… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot get on my AOL.....I had to sign on to the new Gold
Michael.....I cannot get on my AOL.....I had to sign on to the new Gold version....I did that but still unable to access my AOL. I called the 800 number, got someone in Manila, Philippines....asked fo… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a music label account with you guys that is based out
Hi I have a music label account with you guys that is based out of Spain and someone has hacked my labels account we have a lot of content on you tube and we're about to lose millions of views because… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Can't retrieve my srarred messages. Ontact3, Can't retrieve
Can't retrieve srarred messages .Google sent me a verification code and can't get thru to anyone with that either . Please freconnect my starred applications and let me know how to save them … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
To Whom It May Concern: I have been using a Canadian firm --
To Whom It May Concern: I have been using a Canadian firm -- Hushmail.com -- about four years. I paid $49.00 a year to be a Premium Customer. I was recently hacked and lost everything that was in the … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't reset my password ***** messenger. It no longer lets
I can't reset my password ***** messenger. It no longer lets me have a code sent to my cell phone.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
511 satisfied customers
I would like to talk to a tech person about the different programs
I would like to talk to a tech person about the different programs offered. It seems my system is boged down with AOl bits and pieces that are not working and maybe interfering with the system. Jeremy… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
For the past ten years or so I have had a Dell computer with Windows 7
For the past ten years or so I have had a Dell computer with Windows 7 software installed. Recently, I was advised to buy a new computer, which I did. I hired a technician to install the device for me… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I need to change the contact e-mail for the following
I need to change the contact e-mail for the following cite: Lewis D. XXXXXXXXXXX. Under "contact us" the e-mail address is not current and needs to be changed from *****@******.*** to *****@******.***… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Hi: I just purchased from Amazon the Office Home and Student
Hi: I just purchased from Amazon the Office Home and Student 2010-key version- I previously had the 2010 but I found-Ha- that I couldn't send any documents via e-mail with my old version- it would go … read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Avast keeps blocking my outgoing e-mail. I get the SMTP error.
Avast keeps blocking my outgoing e-mail. I get the SMTP error. I thought it was just with my domain e-mail addys, but it just happened with a gmail account too, so clearly that isn't it. I have tons o… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I apparently signed up for a HOTMAIL account. How do I recover
I apparently signed up for a HOTMAIL account. How do I recover my pass word as I have forgotten it.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
511 satisfied customers
i have had AOL for about twenty years, about three years ago
i have had AOL for about twenty years, about three years ago I changed my email address [email protected] (#1) to [email protected] (#2). i stopped using #1, entirely, about two years ago, About 3 month… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
my aol keeps going off. I sign in and a minute or 2 later
my aol keeps going off. I sign in and a minute or 2 later it just goes off and I have to sign in again. It says that there is no connection, but there is. I am connected by the cable company and all o… read more
elby79
elby79
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x