Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do i move my info 2016 info into my 2017. Hp microsoft.

Customer Question
How do i move...

How do i move my info 2016 info into my 2017

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp microsoft

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I paid for the 2017 premier and normally i Have an icon for it and there is no prompt to transfer prior year

Technician's Assistant: When did you last update Premier?

I just bought it today

Technician's Assistant: What have you tried so far with your Premier?

It basically just wants me to start 2017 tax return from scratch and not asking to transfer

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

How do you connect me?

Submitted: 3 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 15 hours by:
3/24/2018
Software technician: Jeevan DSouza,
 replied 3 months ago
Jeevan DSouza
Category: Software
Satisfied Customers: 157
Experience: Professor at DeVry University
Verified

Hello there! I amCustomerand I'll be your expert today. I'm sorry you are having this issue and I will do my best to help.Which tax software are you using?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I bought a Microsoft Office 2016 program for a Mac and would
I bought a Microsoft Office 2016 program for a Mac and would like to download it. ***@******.*** … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Just installed Office 2016. All my old files are tied to
Just installed Office 2016. All my old files are tied to office 2007. (excel, word) So now, when I try to open and old excel or work file it tries to reboot the old office 2007. How do I link the old … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I wasn't able to download or print my 2015 0r 2016 tax
I wasn't able to download or print my 2015 0r 2016 tax returns. I need a copy of my Turbo Tax return for 2016. Nothing I do works. My 2014 return is saved to Adobe. What happened. … read more
Chris Baxter
Chris Baxter
28 satisfied customers
I have Adobe premier sc6, I recently has problem getting
I have Adobe premier sc6, I recently has problem getting audio but no video on the source monitor and program monitor. … read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
I purchased turbotax premier. how do I install. 2017. To
i purchased turbotax premier. how do I install JA: What year is your Premier? Customer: 2017 JA: Are you fixing your Premier yourself? What have you tried so far? Customer: to download JA: Anything el… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I have two accounts with 5,4 and the newer one. HP windows
neat receipts deleted my cabinent 2017 file I need cabinet 2017 neaf receipts 5.4 to finish my 2018 taxes I have 2016 and 2018 can you put my cabinent 2017 back on line? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I am trying again. I bought Turbo Tax 2017 Premier and
I am trying again. I bought Turbo Tax 2017 Premier and loaded it. Filled out the initial info that last year you just brought over from my previous years data. But... I pinned the icon to my task bar … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
Purchased Kaspersky 2016 on 4/28/2016. Desktop failed and
purchased Kaspersky 2016 on 4/28/2016. Desktop failed and new desktop purchased but a trial Kaspersky was installed. How can I find my account … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I bought quicken premier on 11/3/2017. I keep a down load
I bought quicken premier on 11/3/2017. I keep a down load message … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Have given you all the problem infor. error #2145386407.
have given you all the problem infor. error #2145386407. cant find my c/d to load again. need someway to download free to get my taxes completed .Judi Ellis… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
The failure of Outlook 2017 to sync with iCloud returned
The failure of Outlook 2017 to sync with iCloud returned after you fixed it in Norton Security suite on 9/26/17. Can you tell me what setting to change in NSS to allow iCloud sync with Outlook 2017?… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
Bought 2016 turbo from Staples. started the filing and now I
bought 2016 turbo from Staples. started the filing and now I have a reject. forgot who I loaned my 2016 too. is there any way to download and finish. just got out off hosp.yesterday Judith Ellis … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
When I'm working on a Word document, it freezes and I can't
When I'm working on a Word document, it freezes and I can't work on it or close it or anything. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I have been told that my Windows are NOT valid and can be
I have been told that my Windows are NOT valid and can be accepted by Microsoft. … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I paid for 2years for Avast Premier on 15th Jan 2017. Keep
I paid for 2years for Avast Premier on 15th Jan 2017. Keep getting messages that plan is about to expire in a FEW DAYS. WHAT DO I HAVE TO DO? my phone no is (07) 49476151. … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
I was having trouble with Microsoft Office 2016 so I used
I was having trouble with Microsoft Office 2016 so I used the 'Repair' feature to see if it would help. As best I can tell, it completely reinstalled Office, but now when I try to run Outlook, I am pr… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
187 satisfied customers
I am looking to possibly purchase Microsoft office
I am looking to possibly purchase Microsoft office professional for the year 2016. I am wondering if I would need to upgrade it to 2017 or not.… read more
Cris
Cris
60 satisfied customers
my 2010 return was not transfered to my new computer but I
my 2010 return was not transfered to my new computer but I do have the disc ---how can I get my info to my 2011 return? This computer is called a "WOW" and is supposed to be simple but I have found to… read more
Jon-Tech
Jon-Tech
Tech Biz Owner
Associate Degree
86 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x