Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Need to restore original facebook account. I opened facebook…

Customer Question
Need to restore original...

Need to restore original facebook account

Technician's Assistant: When did you last update Facebook?

I opened facebook on an e-pad two days ago and everything went haywire with my lap top computer and it shows as a new account.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just want my original face book account back which I have had for several years

Submitted: 4 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 4 hours by:
3/24/2018
Software technician: Michael Rademacher, Network Administrator replied 4 months ago
Michael Rademacher
Michael Rademacher, Network Administrator
Category: Software
Satisfied Customers: 48
Experience: 20 yrs. Experience in Corporate Environment
Verified

Hi,

I am Michael. I am assisting you today.

Please contact Facebook about your problem.

You can use the following:

1. On your computer:

Go into Facebook. In the top right corner you see a question mark, click on it and click on the last command called Report a problem. There you can send a message to Facebook.

2. On the phone please click on the three dashline menu buttton to the right and use the Report a problem command towards the end of the menu command list.

3. If you cannot login please use this page to contact facebook.

https://www.facebook.com/help/contact/357439354283890

I just contacted them myself and it took about one week to get a response. So you need some patience.

Please let me know if this worked for you.

Thank You

Michael

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have face book page... the kids made it for me years ago..
I have face book page... the kids made it for me years ago.. now I would like to get into it.. but cant figure out the password ***** it. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I can not get to my face book account. I have tried their
I can not get to my face book account . I have tried their method that was suggested and that not not work .I am willing to pay if you can get me back to my original account . … read more
Mr.Med
Mr.Med
1,192 satisfied customers
It is not matching up with my face book account .i lost my
it is not matching up with my face book account .i lost my account and i can not get it back . … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My husband no has never used his face page in months and
My husband no has never used his face page in months and months. The I pad he used, we took and had everything defeated. We thought his e-mail was also deleted. Thoday we learned a person is using his… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
I can't get my photos to load onto face book on my Mac 17
I can't get my photos to load onto face book on my Mac 17 power book. It recommends a new abode program but I don't know how to install it. Tried something from the net that wasn't. Just so you know I… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Here is my BIG problem. I will try to explain very clearly.
Hi, so here is my BIG problem. I will try to explain very clearly.I created a Facebook account about 4-5 years ago and have enjoyed. It has many friends and pictures. A week ago Wednesday my daughter … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I opened a new face book page and facebook locked it down
I opened a new face book page and facebook locked it down now I can't use it why … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I happen to have more than one account on FB. I omly want
Hi my name is***** happen to have more than one account on FB. I omly want just one on my name. I was told that one google account goes for everything.I was forced to have a different name or account … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
I'm trying to retrieve my original facebook account but I
I'm trying to retrieve my original facebook account but I don't remember my password. I had Norton devirus my computer a month ago. I can only get my home page now. They said they can't bring up my fa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It is saying it won't let me open my page because I am
It is saying it won't let me open my page because I am trying to open up my page with a false identity. I have no idea whats going on because I have had my facebook page for years … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
About 3 months ago my original facebook page disappeared. I
About 3 months ago my original facebook page disappeared. I lost family & friends list, photos/messages etc., etc. I need help to restore my original fb setup, is your technician qualified to help me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a Facebook question. Can you help? Today...I
Today...I purchased a new apple tablet and can't get my face book page to open in the new device. It only opens on me old iPad. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an original Facebook page. Something went wrong and I
I have an original Facebook page. Something went wrong and I ended up setting up another Facebook page. I want to cancel the 2nd Facebook page and have my original Facebook page show up when I log in … read more
Mr.Med
Mr.Med
1,192 satisfied customers
I HAD FACEBOOK ON MY TABLET AND IT WENT AWAY AND I CAN'T GET
I HAD FACEBOOK ON MY TABLET AND IT WENT AWAY AND I CAN'T GET IT BACK . HAVE TRIEDD FOR THREE DAYS ,NOTHING WORKS!! SONYA… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
I went to my email checking for job opportunities and saw a
I went to my email checking for job opportunities and saw a notification from facebook saying I have a notification. I clicked on it and made an attempt to enter my password ***** it said that my pass… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
problems with Candy Crush Saga. It wont allow moves , pictures
problems with Candy Crush Saga. It won't allow moves , pictures of people are gone and gives extended wait times to play again.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a business page on Facebook. I have set up an ad and
I have a business page on Facebook. I have set up an ad and now when I try to get back into facebook to see our page, all I get is the account page. What am I doing wrong?… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
My facebook account was frozen when i tried to purchase poker chips fr
My facebook account was frozen when i tried to purchase poker chips from Zynga games. i was trying to reestablish my face book account, e mails arrived, and i use all fore of them to try to reestablis… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x