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I am unable to download my flight simulator X Deluxe

Customer Question
I am unable to...

I am unable to download my flight simulator X Deluxe Edition

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Inspiron 5675

Technician's Assistant: What Operating System (OS) are you running on your Inspiron?

Windows

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No I have not I keep getting an error message 1628 Failed to complete installation and an Error # Ox80040702

Submitted: 4 months ago.Category: Software
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Answered in 4 hours by:
3/22/2018
Software technician: Russell H., Computer Support Specialist replied 4 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Software
Satisfied Customers: 12,780
Experience: Proud to have been getting computer technicalities into working order since 1988.
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer game download question.

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Software technician: Russell H., Computer Support Specialist replied 4 months ago

That may be a corrupted or incomplete download.

Try downloading instead - at a time when your computer will not be doing anything else - from the same source. I hope it completes properly this time!

Now, what source did you buy the download edition of it from, exactly? that's where you should go back to, not to buy it twice but to download it a second time since the first download seems to have failed.

If the second download fails too, though, similarly, when you try to install it - and be sure to Save it first, and let the download complete completely before trying to run it and install it - you might have a defect in your computer's software, that causes the install to crash. What computer do you have, what Windows version, how much RAM memory does it have? and, have you fully updated Windows first, before trying the install of F.S. X.? I will be able to tell you something about what to do, with that data. Reply and let me know, please.

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