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I have adobe creative cloud 2018 and other adobe products…

Customer Question
I have adobe creative...

I have adobe creative cloud 2018 and other adobe products from way back is it safe to remove the old ones?

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Mac OS High Sierra

Technician's Assistant: What have you tried so far to uninstall your Creative Cloud?

Nothing, I'm terrified of screwing anything up

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I'm a nice bloke?

Submitted: 3 months ago.Category: Software
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Answered in 4 minutes by:
3/21/2018
Software technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,181
Experience: 4+ Years in Tech Support
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Software technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago

It sounds like you have Adobe CC and also still have older programs installed such as Photoshop CS6 or something similar, is this correct?

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Customer reply replied 3 months ago
Thank you
Customer reply replied 3 months ago
it is...I'm trying remote connect
Software technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago

Thank you. It is safe to remove the old programs. This will not affect the current versions.

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Software technician: Ricky Expert, Computer Hardware Engineer replied 3 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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