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I can not access google because Norton doest work. Probably…

Customer Question
I can not access...

I can not access google because Norton doest work.

Technician's Assistant: When could you last open your Norton software?

Probably a week ago

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No, but some time the computer is updateing by itself

Submitted: 4 months ago.Category: Software
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Answered in 5 minutes by:
3/21/2018
Software technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 4,017
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Software technician: Cody, Senior Systems Administrator replied 4 months ago

reply here I can send you low offer

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Customer reply replied 4 months ago
No thank u is ok
Software technician: Cody, Senior Systems Administrator replied 4 months ago

ok

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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