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My name is David.
You mention another user login. Are you able to login under a different user account?
If so then do the following after logging in to the alternate account:
To resolve the issue, click the Windows Start button then click the Search box and type
in the Search box. Right click on the command terminal icon that appears and click Run as Administrator. Then in the command terminal type
chkdsk c: /f /r
and press Enter. Then when prompted press Y and press Enter then reboot the computer so Windows can scan the file system and repair corruption. Then after reboot test to see if the issue is resolved.
If not resolved open the command terminal window again using the same procedure above and type
and press Enter. Let it scan - this scan will take awhile as it detects and replaces corrupted Windows operating system files. Once the scan completes, reboot and test to see if the issue is resolved.