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There is parental control on my kindle fire with a

Customer Question
There is parental control...

There is parental control on my kindle fire with a password....how do i either remove the pasword or change it

Technician's Assistant: How old is your Kindle Fire?

6 months

Technician's Assistant: What have you tried so far with your Kindle Fire?

I cant get past the parental control screen

Submitted: 3 months ago.Category: Software
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Answered in 5 minutes by:
3/20/2018
Software technician: Richard, Software Specialist replied 3 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,063
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

The only way to remove this is as follows

Enter an incorrect password ***** times.
Tap the orange link that says Reset Your Parental Controls Password. If you don't see this link on your screen, you may need to scroll down in the message window.
Enter your Amazon account password (this is the password ***** used to register your device, and to sign in to Amazon).
Enter your new Parental Controls password.

Let me know how you go please

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Software technician: Richard, Software Specialist replied 3 months ago

Thank you

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Customer reply replied 3 months ago
i dont have the amazon password
Software technician: Richard, Software Specialist replied 3 months ago

Can you use my link below please to reset your password

https://www.amazon.com/gp/css/account/forgot-password/email.html

Then use this new password ***** the Kindle

Let me know how you go please

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