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I am trying to buy $14.99 monthly service. The screen asked…

Customer Question
I am trying to...

I am trying to buy $14.99 monthly service. The screen asked for e-mail and password. is that Adobe password ***** email password?

Technician's Assistant: How do you usually access Adobe? On a phone or tablet, or through a web browser?

Web browser - to export quicken tiles to excel.

Technician's Assistant: What troubleshooting have you tried?

None because I dont know what your are asking for????

Submitted: 4 months ago.Category: Software
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Answered in 11 minutes by:
3/20/2018
Software technician: Jess M., Computer Support Specialist replied 4 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What exactly are you trying to subscribe for $14.99?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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