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Can you help me with password and user name on second

Can you help me...

Can you help me with password ***** user name on second investment account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Gateway windows 10 it comes up when i try to logg in my e mail works on everyone else account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No that is all i want to do

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Customer reply replied 1 month ago
second investment is a stock broker and the account will not let me logg in tells me e mail and password ***** ***** right i know it is
worked for a year
Customer reply replied 1 month ago
i have to leave computor will return in 1 hour
Customer reply replied 1 month ago
i do not need a dog vet tht is not the question
Answered in 11 hours by:
3/20/2018
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 44,824
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the error you get when you try to sign into your account?

Please let me know

Thank you

Ask Your Own Software Question
Customer reply replied 1 month ago
when i try to sign in it tells me e mail nd password ***** incorrect the e mail is ok nd same for pssword

When could you last sign into your account?

Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 44,824
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified
Richard and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
it has ben over a month

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Software Question
Customer reply replied 1 month ago
web site***@******.***

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Software Question
Customer reply replied 1 month ago
id is e mail [email protected] password *****

Do you see the instructions I keep sending to you?

Ask Your Own Software Question
Customer reply replied 1 month ago
password ***** yes see instuctions

ok.. can you please carefully read and do these?

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Customer reply replied 1 month ago
i accepted offer

yes... so now do the instructions I have repeated a third time below, please do not skip reading these but do them so I can connect.

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Software Question
Customer reply replied 1 month ago
id***@******.*** password 123456

ok, may I ask why you are choosing not to read and do the instructions?

Ask Your Own Software Question
Customer reply replied 1 month ago
i am reading instructions clicked on the link gave you id and password

You are giving me things from your email... you need to give me the ID and password ***** you run the file that downloads

Ask Your Own Software Question
Customer reply replied 1 month ago
what id dont know what you mean

The ID you get when you follow the instructions I have been giving, if you carefully and slowly read the instructions you will see exactly what you do

Ask Your Own Software Question
Customer reply replied 1 month ago
id###-##-#### passwod 2195
Customer reply replied 1 month ago
gave you id and password ***** run file
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Richard
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 44,824
44,824 Satisfied Customers
Experience: Over 15 year experience in Computers, Mobile devices and Networks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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