Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I'm trying to do a company orientation on my MacBook Pro it…

Customer Question
I'm trying to do...

I'm trying to do a company orientation on my MacBook Pro it says i need flash player 8 or higher is this available?

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

Not sure

Technician's Assistant: How long has this been going on with your MacBook Pro? What have you tried so far?

I tried to find in the app store

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so

Submitted: 4 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 3 minutes by:
3/19/2018
Software technician: Shefin, Software Support Specialist replied 4 months ago
Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 6,630
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

In order to resolve the issue, you need to uninstall and reinstall Adobe flash player. Please follow the instructions below.

1. Download and run the Flash player Uninstaller.

Please go to the link below, click the link says, Mac OS X, version 10.6 and later: uninstall_flash_player_osx.dmg (237 KB). It is listed under Download the Adobe Flash Player uninstaller:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html#main_10_4

You can get uninstallation instructions from the same link.

Note : During the uninstallation, it may ask you to enter your password. Please enter your Admin /Login or Apple password. If you do not have a password, leave it blank and press enter. Complete the uninstallation.

2. Download and Install latest Adobe flash player.

Please download and install it from the link below.

https://get.adobe.com/flashplayer/

Note : During the installation, it may ask you to enter your password. Please enter your Admin /Login or Apple password. If you do not have a password, leave it blank and press enter. Complete the installation.

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Customer/p>
Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 6,630
6,630 Satisfied Customers
Experience: Working as Tech support specialist with a world famous computer manufacturer

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

745 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I keep getting this drop out show up on my computer that
I keep getting this drop out show up on my computer that says a web site wants to open web content using this program on your computer ..program is adobe flash player. this program will open outside o… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
Having a bear of a time installing newer version of Adobe
having a bear of a time installing newer version of Adobe Flash Player on my MacBook Pro … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
Note app won't open. Note app won't open. I don't think so
note app won't open JA: Which software or app can I help with? Customer: note app won't open JA: Anything else you want the Software Expert to know before I connect you? Customer: i don't think so… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm trying to use my adobe flash player but the website I am
I'm trying to use my adobe flash player but the website I am on says it is not woring … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
WHY CAN'T I download a new flash drive? MacBook Pro, Not
WHY CAN'T I download a new flash drive? JA: What kind of computer do you have? Customer: MacBook Pro JA: Have you installed any updates recently? Customer: Not since December 2016 JA: Anything else yo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I'm trying to download Adobe flash player app for my Samsung
I'm trying to download Adobe flash player app for my Samsung S2 tablet, but I don't seem to be able to do. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Initialization error in firefox with win 10....online and
initialization error in firefox with win 10....online and offline … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
How do I get Adobe Flash Player on my IPad, when I try to
How do I get Adobe Flash Player on my IPad, when I try to download, I get a message that my device does not support it… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I'm running macbook pro os x 10.5.8 and can not find plash player that
I'm running macbook pro os x 10.5.8 and can not find plash player that works. All of adobe's players say 10.6 and above. Am I missing something?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am trying to download and view my official college
I am trying to download and view my official college transcripts, which I purchased online; however, when I click on "Download Transcripts," I get the message, "In order to view the transcript, Adobe … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
511 satisfied customers
I am having problems with my latest update on flash player.
I am having problems with my latest update on flash player. I am using a macbook pro snow leopard operating system 10.6.8.. I just installed the flash player 15.0.0.152. I am getting the message that … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
How can I open windows 7 based software with the new windows
How can I open windows 7 based software with the new windows 8.1 tablet? Most of the programs that I downloaded on my old windows 7 laptop will not open with the 8.1. I get an error message saying tha… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
because I cannot download Adobe Flash Player or Java Script
because I cannot download Adobe Flash Player or Java Script on my Kindle Hd, what other download does these functions on my Kindle HD?… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
I wanted to upgrade two home systems. One Toshiba laptop running
I wanted to upgrade two home systems. One Toshiba laptop running Window 32-Bit 7 Premium and the other 32-Bit 7 Ultimate. I wanted to upgrade to Windows 8 Pro 64-Bit. Sadly one didn't survive painfull… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am new to Windows 8. It is on my daughters new notebook
I am new to Windows 8. It is on my daughter's new notebook (Samsung 540U3C). She cannot get on certain sites for her homework because the sites keep telling her that she needs the newest version of Fl… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Purchased new ASUS Tab with windows 8, Internet explorer 10
Purchased new ASUS Tab with windows 8, Internet explorer 10 and almost latest version of Flash installed. Checked IE Tools, Manage Add ons, it says Shockwave Flash is enabled and should be working ok.… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I have a client wanting to purchase windows 8 enterprise, they
I have a client wanting to purchase windows 8 enterprise, they have a select agreement, but dont have active software assurance, how do i proceed… read more
jctservice
jctservice
Systems Administrator
191 satisfied customers
Can I ask you a PC question? My computer will not download
Can I ask you a PC question? My computer will not download Adobe Flashdrive and several programs I use need it and will not work without Adobe Flashdrive.… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x