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I am trying to update my TD online banking account, I am on…

Customer Question
I am trying to...

I am trying to update my TD online banking account

Technician's Assistant: What device or product does this involve?

I am on an HP computer. They changed their process and I need to update.

Technician's Assistant: What HP model do you have? And the Operating System (OS)?

I don't have the info nearbvy.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I was in the hospital when they changed and I need to get the update.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't know what else to ask

Submitted: 4 months ago.Category: Software
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Answered in 21 hours by:
3/19/2018
Software technician: Kraig, Computer Support Specialist replied 4 months ago
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience: Software installer on many Windows Operating Systems for many years.
Verified

Hi, I'm Kraig. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Software technician: Kraig, Computer Support Specialist replied 4 months ago

TD Bank has all the info you need to get the update.

Basically, you need to:

  • Re-enter your Online Banking username and password.
  • Make sure your mobile app is up-to-date (Apple users).
  • Set up your phone to receive single-use security codes.

Please read here to see everything that you need to do.

The frequently asked questions are also answered on that same page.

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Software technician: Kraig, Computer Support Specialist replied 4 months ago

Hi.
I have not heard back from you and was wondering if I was able to successfully assist you.
If so, please remember to rate my answer (if you are unsure how to do that, please click here for instructions).
Enjoy the rest of your evening.

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Kraig
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 604
604 Satisfied Customers
Experience: Software installer on many Windows Operating Systems for many years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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