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Windows is shutting down repeatedly. Dell computer. Windows…

Customer Question
Windows is shutting down...

Windows is shutting down repeatedly

Technician's Assistant: What device or product does this involve?

Dell computer

Technician's Assistant: What Dell model do you have? And the version of Windows?

Windows opens and then request shutting down and open again and repeats the same prolem

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

One day

Submitted: 3 months ago.Category: Software
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Customer reply replied 3 months ago
please call on my land phone 1-***-***-****
I am having this problem with my other computer this why I called from this computer. I am
unable to stay connected with my dell computer.
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
my IP address is 192.64.181.14
Customer reply replied 3 months ago
can you take over the Dell computer and discover the problem?
Customer reply replied 3 months ago
Please respond I can be reached at5***********
Customer reply replied 3 months ago
please respond
Answered in 1 hour by:
3/18/2018
Software technician: Moses C, Computer Hardware Engineer replied 3 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 865
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with your Windows shut down issue.
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What exactly are you having trouble with?

Ask Your Own Software Question
Customer reply replied 3 months ago
windows is broken
Customer reply replied 3 months ago
remote assistance is need on another computer
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