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Im trying to get into my old account that my daughter kept…

Customer Question
Im trying to get...

Im trying to get into my old account that my daughter kept active while i was gone for 5 years and now cannot get to my account. How do I get into it now that Im back.

Technician's Assistant: What device or product does this involve?

Facebook or hotmail.com

Technician's Assistant: When did you last update Facebook?

I dont know

Technician's Assistant: What have you tried so far with your Facebook?

Signing in and with old passwords and a new one

Submitted: 4 months ago.Category: Software
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Answered in 3 hours by:
3/18/2018
Software technician: Moses C, Computer Hardware Engineer replied 4 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with your Hotmail and facebook
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What exactly are you having trouble with?

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