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Have how do I find my san nbr and make my new hughesnet my…

Customer Question
Have how do I...

Have how do I find my san nbr and make my new hughesnet my home page?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp wi9n

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Hp windows 10 intel

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

New with hughesnet and want to set up acct

Submitted: 5 months ago.Category: Software
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Answered in 11 hours by:
3/18/2018
Software technician: Jess M., Computer Support Specialist replied 5 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you trying to create a new email account?
  2. Or you want to manage your ISP account?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 5 months ago
New email and would like Hughes et as home page
Software technician: Jess M., Computer Support Specialist replied 5 months ago

Thank you for writing back with that information and I am sorry for the late reply.

Can I remotely access your computer so that I can directly check and fix the issues while you watch on your screen?

Remote access (Secure Remote Assistance) is an optional additional service offer with a minimal one-time flat fee regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Best regards,
Jess

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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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