Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Change passwood. Currently no access to my computer, need to…

Customer Question
Change passwood Technician's Assistant:...

Change passwood

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Currently no access to my computer, need to change password

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Two months, have been in rehab.

Submitted: 4 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 4 hours by:
3/17/2018
Software technician: Elgin Vega,
 replied 4 months ago
Elgin Vega
Category: Software
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

What is the brand and model of the computer?

What OS is installed in the system?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Last month I sent in a PayPal payment for $29.95 for a one
Last month I sent in a PayPal payment for $29.95 for a one time (one month) subscription to BedroomBondage.com. I must have copied my password ***** as a result I am unable to access my account. The c… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I wish to change my password. I cant access my account. HP
Last two hours. I have tried to access my account and I do not remember my old password. I am getting nowhere. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Did a win10 update early this .orn have not been able to
Did a win10 update early this .orn have not been able to access anything it tells me I have successfully changed the password, yet when entering the new password, I have repeatedly receive the blue sc… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I will try to convey my problems with skype although even I
Hello,I will try to convey my problems with skype although even I find it quite confusing and exceptionally frustrating.Near the end of Sept. 2017 I tried to make a call from Dar Es Salam. At that tim… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
Website speed: Yslow Score at shows the following issues for
Website speed: Yslow Score at https://gtmetrix.com/ shows the following issues for https://noblestore.org/: Add Expires headers: There are 2 static components without a far-future expiration date Use … read more
Mr.Med
Mr.Med
1,220 satisfied customers
I need to change my apple account Shea and reset my
I need to change my apple account Tom Shea and reset my password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I'm here on behalf of my boyfriend who is currently at work
I'm here on behalf of my boyfriend who is currently at work and cannot contact you himself, his Skype has been hacked for the second time this week. I informed him of the first time when I got a link … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I've been using my elements 13 software with my Canon Pro100
I've been using my elements 13 software with my Canon Pro100 printer for just under 2 years. Yesterday, when I tried to print the printer gave no signs of response. Any ideas? Thanks. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can not get into my account. I have a new laptop that I
I can not get into my account. I have a new laptop that I purchased and want to log into my gmail account. I had changed my password ***** because of another issue and don't know the specific month/ y… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I am having someone's computer forensically analyzed. I am
I am having someone's computer forensically analyzed. I am suspecting that this person is messing with the computer date so I could not find that they messed with some files.I know that Windows Event … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
No Computer problem. It is a Facebook problem relating to
No Computer problem. It is a Facebook problem relating to the site of Ipswich Genealogical Society Inc. I, ****** ******, am a member of that Group (Immediate past secretary) and our Facebook page has… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I installed a Norton program on my computer and began to
I installed a Norton program on my computer and began to have issues with login to other devices on my network. Requests for email ID or passwords. somehow these requests for Google Chrome had not com… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I am having problems with my Uber, downloaded from Google on
I am having problems with my Uber, downloaded from Google on y Nexus phone. It doesn't show when my request is going through. Can you run a simulation. I will be needing Uber a lot next week. Best to … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Bettiesue 10/11/1944 XXXXXXXXXX someone got all my facebook
bettiesue smith 10/11/1944 XXXXXXXXXX someone got all my facebook passwoods and i have been having a time gettig my old facebook.. there are two more facebook that are out there i want them delited,on… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Someene apparaently hacked into my address book as a whole
Someene apparaently hacked into my address book as a whole bunch of people got one of those stupidly obvious emails from "Jim Noyes" saying "Hi...how are you ?"....while it used my name it did not use… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I am having trouble with my sync. When I turn it on and try
I am having trouble with my sync. When I turn it on and try to logon it does not do anything. I can get into neat cloud without any problem. I tried reinstalling the software to see if that would do a… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I have two computers and two houses......one in Wisconsin and
I have two computers and two houses......one in Wisconsin and the other in Mexico on the Caribbean. I use my desktop here in Wisconsin and my laptop ONLY in Mexico. But when I get to Mexico, Yahoo say… read more
Joshua C.
Joshua C.
Technical Service Representative
High School or GED
201 satisfied customers
On December 30, 2011, I lost ability to retrieve or send
On December 30, 2011, I lost ability to retrieve or send messages using my Eudore program. Get error message. I made no changes, and I get the xame result with two computers. I can read email on the c… read more
elby79
elby79
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x