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I had my computer worked on and when trying to log into

Customer Question
I had my computer...

I had my computer worked on and when trying to log into facebook forgot my password. tried to create a new account and it will not allow

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Technician's Assistant: When did you last update your Facebook?

Had not been updated for a while

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just want to get on facebook

Submitted: 4 months ago.Category: Software
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Answered in 16 hours by:
3/17/2018
Software technician: Kraig, Computer Support Specialist replied 4 months ago
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience: Software installer on many Windows Operating Systems for many years.
Verified

Hi, I'm Kraig. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Software technician: Kraig, Computer Support Specialist replied 4 months ago

Have you tried recovering your Facebook password ***** the "Forgot Account" page at https://www.facebook.com/login/identify?ctx=recover?

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Software technician: Kraig, Computer Support Specialist replied 3 months ago

Hi.
I have not heard back from you and was wondering if I was able to successfully assist you.
If so, please rate my answer (if you are unsure how to do that, please click here for instructions).
Enjoy the rest of your evening.

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Kraig
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 602
602 Satisfied Customers
Experience: Software installer on many Windows Operating Systems for many years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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