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I cannot remember my Facebook password. Last week, No,

Customer Question
I cannot remember my...

I cannot remember my Facebook password.

Technician's Assistant: When did you last update Facebook?

Last week

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, except I have about ten Facebook accounts and I only want one. Is it possible to delete all but one account?

Submitted: 1 month ago.Category: Software
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Answered in 1 minute by:
3/16/2018
Software technician: Karthik, Computer Technician replied 1 month ago
Karthik
Karthik, Computer Technician
Category: Software
Satisfied Customers: 431
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Software technician: Karthik, Computer Technician replied 1 month ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the facebook ID/Facebook Email address? So that we can go ahead and check what are the reset option available.

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Customer reply replied 1 month ago
No. Just tell me. I will try to follow directions. You can remotely access my IPhone.
Software technician: Karthik, Computer Technician replied 1 month ago

Do you have an access to you gmail account(*****@******.***)?

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Customer reply replied 1 month ago
For $39 can you delete all my Facebook accounts except one? I have about nine.
Customer reply replied 1 month ago
Are you there?
Software technician: Karthik, Computer Technician replied 1 month ago

Yes, We can delete the account.

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Customer reply replied 1 month ago
I am using my phone for this conversation. Do you need to call me at another number?
Customer reply replied 1 month ago
Are you there? I have another phone.
Software technician: Karthik, Computer Technician replied 1 month ago

May I know whether you need to delete the Lela Simco account?

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Customer reply replied 1 month ago
I have about nine Facebook accounts. I want all but one account deleted. I want to keep the account with me in a pink blouse holding my great grandson. Delete all the others. Does this all make sense to you? Not sure we are following each other.
Customer reply replied 1 month ago
My other phone is 918/470/5779.
Software technician: Karthik, Computer Technician replied 1 month ago

I understand but I am sorry, I could provide you a quick solution. In this case I will opt-out and allow another expert to take over. Other experts will be able to see this question and the conversation which you had with me and they will be providing you a proper solution. Thank you for your patience.

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Customer reply replied 1 month ago
Are you guys for real? I am starting to worry. Do I need to stop payment on my Discover card?
Software technician: Josh, Computer Enthusiast replied 1 month ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,673
Experience: Software expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 1 month ago
I still need help. I thought I paid for remote access yesterday?
Customer reply replied 1 month ago
Why no response?
Software technician: Josh, Computer Enthusiast replied 1 month ago

Have you tried resetting the password?

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Customer reply replied 1 month ago
I am through with your company. Long waits are too much.
Software technician: Josh, Computer Enthusiast replied 1 month ago

OK

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Customer reply replied 1 month ago
Quit texting me. Annoying.
Software technician: Josh, Computer Enthusiast replied 1 month ago

OK

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Customer reply replied 1 month ago
Josh is neutral. I never had a chance to implement any of his answers. He waited so long to answer. Kart him is the one who could not connect. He never answered one question. He did not understand what I wanted. I wanted to restore my Facebook account and if you guys could help me delete 8 of my 9 Facebook accounts. Don’t ask how I got so many. I am 69 years old and needed step by step instructions. I was even willing to pay for you to remotely control my IPhone 8 Plus. Not now. No trust!
Customer reply replied 1 month ago
His name is Karthik.
Software technician: Josh, Computer Enthusiast replied 1 month ago

OK

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Jess M.
Jess M., Computer Support Specialist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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