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I mreinstall windows 10 and now my cd played will not read…

I mreinstall windows 10...

I mreinstall windows 10 and now my cd played will not read my back up disc or play misic no sound

Technician's Assistant: What is your speaker connected to or paired with? Are all cables connected tightly?

Yes i reinstall speakers and still not working

Technician's Assistant: Have you tried a different audio source (e.g. another TV, computer, or CD)?

Yes it will play misic but not read cd

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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
are you there
Answered in 2 hours by:
3/15/2018
Elgin Vega
Category: Software
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Are you available for a remote session so I can check the problem?

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Customer reply replied 4 months ago
I am

Use this link.

http://www.justanswer.com/remotedesktop/join.aspx?Session=d3c36ad3-98fc-403d-a4e4-de5aa83ea6ec

Click I agree and install the software so I can connect to your computer

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I am out of ideas, I will opt out the question so other expert can help you

Elgin Vega
Category: Software
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified
Elgin Vega and 87 other Software Specialists are ready to help you
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flopcat98
flopcat98, Consultant
Category: Software
Satisfied Customers: 9,434
Experience: Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
Verified

my phone number is ***** the secure section

call me and we can set up a remote session

link for remote

http://www.justanswer.com/remotedesktop/join.aspx?Session=93b22d8a-9bad-44ac-973e-96648ffcb7e5

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Customer reply replied 4 months ago
I keep getting lawer site

try this one

http://www.justanswer.com/remotedesktop/join.aspx?Session=230746ee-cf98-4d4b-91c3-e25144b804d7

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Customer reply replied 4 months ago
New email***@******.***

give me half an hour

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Customer reply replied 4 months ago
Ok

thanks

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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