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I changed the city state on my app this morning now it will…

Customer Question
I changed the city...

I changed the city state on my app this morning now it will not allow me to purchase coins. It was Florida but ought to have been California

Technician's Assistant: Which software or app can I help with?

Big Fish Jackpot Slots

Technician's Assistant: What have you tried so far with your software?

Tried to purchase coins and I get denied and told to contact Apple support

Submitted: 4 months ago.Category: Software
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Answered in 5 hours by:
3/14/2018
Software technician: Pete, Computer Expert replied 4 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,351
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 4 months ago

The address on the app will need to match the address on your Apple payment method.

Have you checked and tried updating your Apple payment method?

  1. On the Home screen, tap Settings.
  2. Tap iTunes & App Store.
  3. Tap your Apple ID.
  4. Tap View Apple ID.
  5. Tap Payment Information.
  6. Change or update your payment information and tap Done.

--------------------

Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)

You can always reply back at any time if you need further assistance.

Pete.

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