Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This is a Google email question...! Gmail. Through a web…

Customer Question
This is a Google...

This is a Google email question...!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through a web browser

Technician's Assistant: What troubleshooting have you tried?

None really because I have no references

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It seems that an email arrived on my wife computer and an addition email for her was sent by another friend The second email could not be located? When I by accident saw a triangle alongside the forty email I clicked on it and a drop down with the first email opens up and there was the second email tucked into the first email. What happened?

Submitted: 5 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 3 minutes by:
3/13/2018
Software technician: UranIT, Network Administrator replied 5 months ago
UranIT
UranIT, Network Administrator
Category: Software
Satisfied Customers: 1,432
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen
If we are unable to resolve the issue, you get 100% money back.

Ask Your Own Software Question
Customer reply replied 5 months ago
OK Go ahead
Software technician: UranIT, Network Administrator replied 5 months ago

sure, accept offer when comes up

Ask Your Own Software Question
Software technician: UranIT, Network Administrator replied 5 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Some email addresses starting with a letter have the first
Some email addresses starting with a letter have the first letter as a capital and some have the first letter as a small letter. If I use a small letter in error, will the email be successfully delive… read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master\u0027s Degree
1 satisfied customers
I am trying to find out what to do. It seems that I have
I am trying to find out what to do. It seems that I have been hacked as I just received a email demanding ransom of $3900.00 in Bitcoins. My wife just opened her computer and it says her computer has … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I don't know what i did but some how i lost my window can't
Hi I don't know what i did but some how i lost my window can't send or recsv live mail my wife just passed and she new all abt it in sending her death notice yest to all our email friends i did someth… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I inadvertently deleted my gmail address from the account. I
I inadvertently deleted my gmail address from the account. I misread it and meant to delete another address instead. Can I reinstate it and how? … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
I have written a comment to a Current news item (Dairy),
I have written a comment to a Current news item (Dairy), registered and am asked to verify my email. When I try to do that or try to paste the link into my browser it tells me a verifying email has al… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am wondering why my wife gets to read the history of my
I am wondering why my wife gets to read the history of my searches on her computer and, occasionally, I get to read her search history on mine. Shouldn't those be private? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
A few weeks ago the email stared to show up in an unreadable
A few weeks ago the email stared to show up in an unreadable manner. It starts out going left to right, then turns 90 degrees toward the bottom of the page and disappears. … read more
Cody
Cody
Computer Science
2,432 satisfied customers
I have a new ipad. Dropped the old. I have access to all but
I have a new ipad. Dropped the old. I have access to all but my email account when I set up the new device. I get email on my cell and computer but not the ipad. It asks me for my google password that… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Bought 1 CCleaner Profession subscription on 4.25.2018 for 1
Bought 1 CCleaner Profession subscription on 4.25.2018 for 1 year initial subscription period - 1 hone PC for $19.95. and was given activation code of C8HD-BNVA-6FSC-4IJA-EQKC and have tried it and it… read more
murpmi00
murpmi00
BS of Science
4 satisfied customers
My telephone number isis sent a girl named diann we have
my name is ***** ***** my telephone number is(###) ###-####is sent a girl named diann we have been chatting for over 3 weeks now and i really like this girl feel she like me alot as well on 4-14-18 i … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I received a mess. on messenger using a name o. I got a
I got a mess. using a friend's name on messenger only it wasn't a friend. They asked for my n a me , email add., DOB,home add.which I was crazy enuf to give them. When they got to the money part, I called my friend @asked if she was contacting me. She said no. She was panicking too because someone used her name . I have unfriended my friend, and the ***** ***** WHO WAS A FAKE, changed my email add. Do I. have to let all my friends know not to. accept any messages from me since they have my name and email. Do I need to put on a credit alert since they don't have numbers of any kind? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I had to set up a new gmail account but I want to transfer
I had to set up a new gmail account but I want to transfer my folders and saved emails from a prior gmail account to my new one. How can I import all of my saved emails and folder structure to my new … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
I would like to get the e-mall addresses of my Facebook
I would like to get the e-mall addresses of my Facebook friends downloaded onto an excel spreadsheet I can use for email.. \ I know there was a way to download by FB contacts via Yahoo to Linked In. I… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I sent a jpeg file I created in photoshop to a client with a
I sent a jpeg file I created in photoshop to a client with a mac--she cant open it --it says she needs my password ***** something??? how to send unlocked jpegs (for the web) ?… read more
Mr.Med
Mr.Med
1,221 satisfied customers
A friend of mine goes idle in my gchat goes idle after only
A friend of mine goes idle in my gchat goes idle after only 5 minutes, how is that possible?… read more
LKT
LKT
Bachelor\u0027s Degree
228 satisfied customers
I am unable to transmit Picasa albums. None of the profile
I am unable to transmit Picasa albums. None of the profile or picasa account numbers on the sheet you provided to me (many months ago) seem to be active. I did this many months ago using google. Now, … read more
Chris Baxter
Chris Baxter
28 satisfied customers
1. The Select key no longer selects items.2. I can no longer
1. The Select key no longer selects items. 2. I can no longer open my list of Contacts, or add new Contacts… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Hi! its me again. I have Google mail with 2 account(both business)
Hi! its me again. I have Google mail with 2 account(both business) that I switch to. I think these email accts may be compromised. 1) How can I EASILY switch all my contact info from these 2 email acc… read more
Jeremy
Jeremy
1,344 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x