Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I lost my webroot and can't find it. Webroot secure

I lost my webroot...

I lost my webroot and can't find it

Technician's Assistant: Which Webroot product do you have?

Webroot secure anywhere

Technician's Assistant: What have you tried so far with your Secure Anywhere?

I've looked everywhere I can think of

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Can you tell me when my Webroot expires?

Show More
Show Less
Ask Your Own Software Question
Answered in 1 minute by:
3/13/2018
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 4,092
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Software Question

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 4,092
Experience: Systems Administrator
Verified
Cody and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
please
Customer reply replied 5 months ago
Thank You

go here to connect me; https://tinyurl.com/y7a84ss2
This will download a file named Elsinore.ScreenConnect.Client
Double click on this file to run it and connect me remotely.

Ask Your Own Software Question
Customer reply replied 5 months ago
Should I call geek squad?
Customer reply replied 5 months ago
I am connected but you keep saying that you can't start application.

I'm not connected

Ask Your Own Software Question

try this

to connect me;
Please download and run this file and provide me the ID/Password:
https://download.teamviewer.com/download/TeamViewerQS.exe

Ask Your Own Software Question
Customer reply replied 5 months ago
gramma10

it will be a 9 digit number if you downloaded TeamViewer

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Cody Your Own Question
Cody
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 4,092
4,092 Satisfied Customers
Experience: Systems Administrator

Cody is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

802 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I was down loading my webroot and it just disappeared. I
I was down loading my webroot and it just disappeared … read more
Senthil
Senthil
Sr. IT Analyst
BE
2 satisfied customers
I lost my webroot it was renews in june. Webroot secure
I lost my webroot it was renews in june JA: Which Webroot product do you have? Customer: webroot secure anywhere JA: What have you tried so far with your Secure Anywhere? Customer: it is not coming up… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
802 satisfied customers
When i try to get on my bank a warning comes up and yet my
When i try to get on my bank a warning comes up and yet my webroot shows no problems … read more
Cody
Cody
Senior Systems Administrator
Computer Science
4,092 satisfied customers
My computer is running painfully slow. My husband thinks
Hi, My computer is running painfully slow. My husband thinks that webroot might be the problem. … read more
Cody
Cody
Senior Systems Administrator
Computer Science
4,092 satisfied customers
I have webroot security to install, but I can't seem to do
I have webroot security to install, but I can't seem to do it automatically. Please help. … read more
Cody
Cody
Senior Systems Administrator
Computer Science
4,092 satisfied customers
Need help installing Webroot Security. Webroot Secure
Webroot Secure anywhere to be installed in Windows 10 … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
I received a pop-up with an alarm stating my computer had
I received a pop-up with an alarm stating my computer had been attacked by a virus. I realize this is a scam but each time it happens ( 2X's this week) … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have a question regarding a download of Webroot which is
I have a question regarding a download of Webroot which is not going well. … read more
Cody
Cody
Senior Systems Administrator
Computer Science
4,092 satisfied customers
Lost webroot button to click on to run security check,
lost webroot button to click on to run security check … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
I had your premium software installed about a year ago and
I had your premium software installed about a year ago and my subscription was renewed last week. But i had a technician work on my computer and he removed the avast protection and webroot was install… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I bought a new Kaspersky Internet Security Device (a box
I bought a new Kaspersky Internet Security Device (a box which contained no CD but a quick start guide). I thought I had installed it but after getting a message from KASPersky saying it had expired, … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Microsoft removed all my apps including Webroot Secure
Microsoft removed all my apps including Webroot Secure Anywhere. My member number is ***** and I just renewed it. How do I get in installed. I don't have a disk. … read more
John
John
System/Network administrator
High School or GED
2,074 satisfied customers
Have a new computer and need to reinstall my wwebroot secure
have a new computer and need to reinstall my wwebroot secure anywhere program cause it is not showing up … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I have renewed my Webroot Secure anywhere and find that
I have renewed my Webroot Secure anywhere and find that everytime I try to update it sends me to a pay again mode. What am I doing wrong?… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Trying to delete webroot secure anywhere... Trying to delete
Trying to delete webroot secure anywhere... Trying to delete webroot secure anywhere on windows 8.1. It won't let me without webroot password ***** I don't know. It's a friends computer and he tried r… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
Trying to delete webroot secure anywhere on windows 8.1. It
Trying to delete webroot secure anywhere on windows 8.1. It won't let me without webroot password ***** I don't know.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
I just bought this Webroot Secure Anywhere Antivirus. I think
I just bought this Webroot Secure Anywhere Antivirus. I think I uninstalled the old one that expired but can't get the computer to accept the new one. Need help since I hate all of this and can't do i… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
just changed from a webroot program I cant recall the name,
just changed from a webroot program I can't recall the name, to webroot security anywhere,want to know if wsa also scans automaticly and notifies me of scan results ?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x