Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

How after a Facebook profile page is reported as being fake…

How long after a Facebook...
How long after a Facebook profile page is reported as being fake (impersonation), is it taken down?
The fake profile is of an American that I used to work withI have even sent proof of this imposters old profile (fake birthdate, several FOREIGN friends and only 5 Americans) as well as his new profile ( no comments on his 2 pictures (except 1 Filipino) which the person’s real profile has several)Facebook received my certified letter on Feb 27 and the fake profile is still up there
Show More
Show Less
Ask Your Own Software Question
Answered in 2 days by:
3/15/2018
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,251
Experience: 10+ years of work experience.
Verified

Hello,
I look forward to helping you today.

Did you contact Facebook or did the person that is being impersonated contact Facebook?

I will be standing by, looking forward to your response.
Thank you,
Jason

Ask Your Own Software Question

I have run out of ideas.

For this reason, I am opting out of the question and allowing another expert the chance to help.

The next expert will see all that is on this page, so there will be no need to repeat anything.

When another expert picks this up, you will be notified by email.

Thank you for your patience.

- Jason

Ask Your Own Software Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 8,011
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Do you still need help with this problem? If yes, few things first:

  1. Do you have a Facebook account for yourself?
  2. Or you submitted the report as a representative?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Software Question

To answer your question, YES and NO.

Yes because those pictures and links are automatically provided by FB and shown on his account even though it is an impostor account. The pictures and links there are legitimate FB profiles that match the data shown in the impostor account.

For instance, if an impostor pretends to be living in a certain place, or visiting a certain place, people who visited the place or who lived in that place can show up there and the impostor did not do it manually. Facebook is a social network site so it provided those information to easily reach out to people of the same interest or with matching criteria.

If you reported the impostor account WITHOUT your personal Facebook profile, your only way of monitoring as when FB acts on your request is through email where you originally created the report. But if you reported using your personal FB account or Profile, you can monitor the status of your report in this link:

https://www.facebook.com/support/

All reports you submitted in the past are shown on that link when you are logged in to your FB account.

Since FB has several million users, their response or action to reports such as your can take time. Also, if you want to expedite the process, I suggest that you contact your friends and other people to submit the same report since the more reports a profile received, the faster it is brought to action by FB.

In my personal experience, I reported a page and it was taken down after 17 days only even though there were about hundreds of people who reported the same page.

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess

Ask Your Own Software Question
Customer reply replied 4 months ago
The person in question wanted me to send him money to help him out
The profile has him living in the USA but he said to pay by Western Union ONLY (and I read Western Union is a scammers choice of payment)
I asked other people on this site and Quora,and they all agree that if the scammer is in Africa or somewhere overseas then it would be impossible for them to get their hands on a USA to USA money transfer as Western Union doesn’t allow tampering......and I know the real person would not be in cahoots with a scammer

I understand completely your scenario. The main reason why scammers hack accounts or make impostor FB accounts is for extortion. So please do not give in. And what you did (reporting to Facebook) was the best first step to stop this scammer.

But since FB has millions of users, they usually act on reports for some time, so please be patient. Please warn your other friends about this impostor account so that they will not send him money.

Reporting to FB is the only way to take down the impostor FB account though it can take some time for it to happen.

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess

Ask Your Own Software Question
Customer reply replied 4 months ago
why did all these other people including 2 “experts” from the JUST ANSWER website agree that if the scammer was foreign then he would NOT be able to get a hold of a USA to USA money transfer

Thank you for writing back. I am not familiar with money transfers. I believe scammers use Western Union for money transfer because they can easily get money from their victims there.

But if the scammer is from another country outside USA, and then he ask the victim to send him money, I believe he will also disclose there where he is for the money transfer to be successful.

If he said to the victim to send him money and he give an address in the USA, it means he is in the USA and he will be able to get the victim's money.

But honestly, I am not sure of money transfer protocols.

Ask Your Own Software Question
Customer reply replied 4 months ago
I just had someone else look up the certain profile in question and it doesn't show up when they log in.....it only shows up when log into Facebook.....does this mean its a fake since I can see a profile on my device and someone else can't see it on their device?

No, that is NOT the basis for fake and original accounts. There are certain "privacy" settings in FB controls this. For example, you can set your own profile as private and NOT visible to the public. That means, when random people search for you, your profile will not show up.

You can also set your profile to be visible by your friends' friends. Therefore, if someone who is a friend of your FB friends search for you, your profile show up. That is the reason why profiles show up on one and not on the other.

Again, fake accounts are regular accounts because FB does not require proper identification when you create an account. The only problem with fake accounts are the people behind the account are not real -- or someone else -- thus an impostor.

And here are the only things that FB users (fake/impostor or not) are MANUALLY entering or providing on their profile or accounts:

  1. Their personal information
  2. Pictures
  3. Comments
  4. Likes

Apart from those, what you see are FB-provided or provided by OTHER FB users.

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess

Ask Your Own Software Question
Customer reply replied 4 months ago
Sorry for all the questions.....I'm just trying to understand things.As I said before, these pictures (in this order) show up on MY phone and MY computer but a different picture shows up when I had another friend log in on her phone. the pictures were in the same order but the second profile picture was different than on mine (guy looked exactly like the guy in the second picture and they were in the same exact order)Like I said, I'm still trying to understand if what I see is a impersonated profile

Thank you for writing back and I am very sorry for the late reply. Let me answer your questions.

The 2 profiles in the picture you attached are DIFFERENT profiles. That is, they are DIFFERENT Facebook accounts but they can be created and maintained by the SAME person. As to WHO is the person behind the facebook account, you CANNOT verify yourself. The only way of knowing exactly the person behind the account is when you PERSONALLY know the person.

As to why there are 2 accounts for the same person, that is common. People easily forgets passwords for their FB accounts especially if they only access the FB account using mobile phone and if they create an email for the sole purpose of creating the FB account. The said email address will NOT be regularly used as an email but as a LOGIN username so therefore, when the FB password ***** ***** and the email is required, it will be unavailable and the FB account is no longer recoverable. Thus, it will become an abandoned or orphaned FB account.

Also, impersonators create accounts too so they add to the number of FB accounts. As to HOW you know the account is fake or impersonated, you need to know the person personally or the person should inform you personally or by other means or contacts that he has no FB account and that any and all FB accounts of HIM are fake.

To answer your question as to why the profile pictures are different, it is because they are DIFFERENT FB accounts.

As to the order they appear, that is irrelevant since no one controls how they appear on other people's FB accounts. Facebook shows those profiles and only Facebook controls the order they appear.

As to why other people SEES different profiles or pictures on their device, again, that is controlled by Facebook. Maybe you and that OTHER person has a different set of friends and common friends thus Facebook "suggests" different profiles for that OTHER person.

Going back to fake accounts or impostor accounts, if you personally know that the FB account is fake or an impostor, the only thing you can do is report it. And if that person confirmed to you (by email or phone call) that he has NO FB account, then definitely the profile you reported is fake or impostor and reporting is enough for Facebook to take it down.

As to the contents of the Profiles and the profiles suggested by Facebook, original accounts or fake/impostor, those suggestions were made or created by Facebook alone. Facebook is a social network site so it has a very sophisticated criteria of linking and connecting people by several means like common interests, locations, birthplaces, cities, schools, companies. For instance, if you are a graduate of "Course ABC" at "XYZ University" on year 2000, FB can suggest people with FB accounts with common information like your such as those who are:

a) graduates of XYZ University

b) graduates of year 2000

c) graduates of Course ABC

My point is that, only VERY FEW of what you see on a Facebook Profile are manually created by the owner of the profile. Most of them are generated by FB. Only comments and tags and photos are owned by the profile owner to mention a few. The rest are put there or generated by FB.

I hope that helped.

Please remember to rate my service positively (3-5 stars/faces) if this helped. Tips are always highly appreciated!

If you need further assistance, please do not rate me negatively with 1 or 2 faces. Instead, please reply to me so that I can help you further.

Thank you!

Best regards,
Jess

Ask Your Own Software Question
Customer reply replied 4 months ago
One more question
I have tried several times to report the fake ( I think) profile as well as sending proof to the HQ ,and I have not seen anything in over 17 days

Thank you for writing back. Do you have an FB account? Did you report the fake account using FB's reporting tool?

If the answer to the 2 questions above are YES, then that will be all that you can do. The ball is now on Facebook to resolve your complaint/report.

But like what I already mentioned, it is better to report it with your FB account so that you can monitor the feedback from FB as to the results, if they confirm that the account is fake and take it down, or if the account is indeed legitimate.

But for now, all you can do is wait for FB to take down the fake account if it is indeed fake and it can take a while since FB is a very huge site with several millions of users and several millions of reports received on a daily basis.

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 8,011
Experience: Computer Software Support specialist for more that 10 years
Verified
Jess M. and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Thank you
I gave 5 stars

Hi Jeff,

Thank you for the positive rating. Thank you for using our service as well. If you need assistance in the future, you can request me any time.

Thank you,

Jess

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 8,011
8,011 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

8,011 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I lost my sloto mania game I was on a level over 9000 I had
I lost my sloto mania game I was on a level over 9000 I had over a trillion coins I had 4700 friends my email is Bertha Thomas***@******.*** can you please reinstall it my original face bookwas blocke… read more
Harry
Harry
2,048 satisfied customers
My question is about Facebook. A man named Huff contacted me
My question is about Facebook. A man named Richard Huff contacted me on chat. We are friends on Facebook now. He seems too good to be true. He copies and pastes some of his answers and conversations o… read more
Mr.Med
Mr.Med
1,188 satisfied customers
My husband no has never used his face page in months and
My husband no has never used his face page in months and months. The I pad he used, we took and had everything defeated. We thought his e-mail was also deleted. Thoday we learned a person is using his… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
8,011 satisfied customers
I have an ongoing cybercrime bullying. harassment, stalking
I have an ongoing cybercrime bullying. Sexual harassment, stalking and volga content that never seems to stop. I have made 6 police complaints and now tried to take it to ACRON (government online inve… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I have a Dreamweaver website that has a WordPress blog. How
I have a Dreamweaver website that has a WordPress blog. How do we attach the blog to various social media networks like Facebook Fan page, Yelp business page & others? I do not want programming servic… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am getting an anonomous comment added to FB articles I comment
I am getting an anonomous comment added to FB articles I comment on to the effect "i am busy right now, call back later,". This is not my comment. I can delete it, but it appears again some place else… read more
Jason Jones
Jason Jones
Computer Technician
19,251 satisfied customers
I'm having a prob with Facebook I can get so far down in my
I'm having a prob with Facebook I can get so far down in my post and my birthday appears I can't get it out. In another place it ask me in front of God and everyone another stupid ? I cant get passed.… read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
. I have Word 2010. I am trying to write a letter. I set
Hi. I have Word 2010. I am trying to write a letter. I set the spacing to single at level 0. First I typed the body of the letter. No problem. It all worked in single space. Then I went to the top to … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
511 satisfied customers
Someone created a phantom account using my son's profile picture
Someone created a phantom account using my son's profile picture and name. How do I get the IP address of the person that set up the phantom account… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I bought my gateway DX4320 on Feb 27th 2011. Lately, the computer
I bought my gateway DX4320 on Feb 27th 2011. Lately, the computer got virus and destroyed the hard drive, I reinstall the manufactory default disk, it still have problem to boot window 7. I used start… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
How do I delete my business facebook page from the google search
How do I delete my business facebook page from the google search if someone googles my business? The facebook page on the search page is not up to date and I want to remove it. Can you help?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
googles penguin has ruined 1000s of small businesses in early
googles penguin has ruined 1000's of small businesses in early oct this yr who cannot afford to make the seo changes after having struggled for yrs to work with the prior algorithms. My question is wi… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I know this sounds absolutely nuts, but is there Any Type of
I know this sounds absolutely nuts, but is there Any Type of software that can be run on my machine that can " detect/find PROGRAMS that have somehow been put into my computer that controls/traces / a… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
With respect to the following, what guidance can you offer,
With respect to the following, what guidance can you offer, and what guidelines should I follow about notifying possibly affected other people? Early today I became unable to use any Google services. … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
I am using Crystal Reports 2008 to build a report that pulls
I am using Crystal Reports 2008 to build a report that pulls data from one table in our SQL server. We need parameters for querying by two year dates to compare both for meetings, phone calls and emai… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hi,Not sure if this is the right category.So I have
Hi, Not sure if this is the right category. So I have tons of WordPress blogs (I host them), & slowly bit by bit, I'm getting hit with tons of fake registrations. I have a captcha set up, but that nev… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I dont know if this is a question for here but do have a
I dont know if this is a question for here but do have a technical one. Ive had a person who devotes herself to create havoc and chaos via the internet, manipulating her way into an individuals comput… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
I have been unable to access my Facebook page for 10 days.
I have been unable to access my Facebook page for 10 days. It suddenly does not recognize my desktop or Blackberry. It correctly pulls up my account when I enter cell number or email address and then … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x