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I have a problem. My Facebook was hacked and now I can not…

Customer Question
Hi I have a...

Hi I have a problem

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My Facebook was hacked and now I can not get into my facebook account

Technician's Assistant: When did you last update Facebook?

It ask me to create a new password ***** when I try to been it in it is telling me that I need to recognize myself. yesterday I tried to update my account.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, I just would like to have my facebook account back.

Submitted: 4 months ago.Category: Software
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Customer reply replied 4 months ago
Apple is brand of my computer model I am not sure.
Answered in 5 hours by:
3/13/2018
Software technician: Josh, Computer Enthusiast replied 4 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,964
Experience: Software expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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