Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My computer asked me to run One Note--is the first time.

Customer Question
My computer asked me...

My computer asked me to run One Note--is the first time. When I try, get msg to log into mircor soft. Tried with my email and got new password. So I tried again. Msg advised me to contact by logging in on Browser. That is the step I am now on. Help

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Sbcglobal.nei and service carrier is ATT

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Desk top computer

Technician's Assistant: What troubleshooting have you tried?

I was trying the first step about One Note. I'm not proficient with W10.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes is it possible to speak with a rep instead of chat?

Submitted: 5 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 6 hours by:
3/13/2018
Software technician: Moses C, Computer Hardware Engineer replied 5 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,016
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I am sorry to hear that you are facing such trouble with your computer
I will be the expert in assisting with the issue you are having.
can you explain me a bit more about this
What exactly are you having trouble with installing One note?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Nothing is going on whith my email but I need help on how
nothing is going on whith my email but I need help on how install brushes etc in photoshop cs6 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Forgot my password. Hpendy. Windows 10. Envy 700 pc model
After the update I have not been able to log in. I have tried every possible login I have ever used. … read more
Ebram Kerolos
Ebram Kerolos
Information Technology
33 satisfied customers
I am not sure it's a right site to ask about it, but i am
I am not sure it's a right site to ask about it, but i am trying to log in to the computer game "words with friends" and when i am typing my e-mail address, it gives me error message. i good play it b… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have an hp notebook 14 that I purchased Feb 1, 2018 after
I have an hp notebook 14 that I purchased Feb 1, 2018 after system updates of some kind Monday/04-16-2018 I have not been able to sign on to my device and have spent a few hours today with various tec… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How can I log into my Email,. after I have agreed you to
How can I log into my Email,. after I have agreed you to keep my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I spoke to my antivirus provider and he discovered many
I spoke to my antivirus provider and he discovered many issues with my network protection. He recommended I contact a certified Microsoft tech to clean up these issues. My zip is 79119. Or could Micro… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I cannot open my desk top. Last night I tried to install
I cannot open my desk top. Last night I tried to install magnifier on my task bar, but I never did. I did not click on O.K. button. All I did was I put the check mark on magnifier. I am puzzled becaus… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I am trying to log in but apparently I forgot my login
I am trying to log in but apparently I forgot my login password ***** it would not accept what I used. You sent me 2. each time I tried it and got a message that it was the wrong password. How do i lo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Evernote treats me like a brand new customer and tries to
Evernote treats me like a brand new customer and tries to get me to make my first note ever. Where are all my notes ? how do I get access to them ? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Unable to synch to Google calendar with new iPhone 7. HP
Unable to synch to Google calendar with new iPhone 7 … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My Lacerte Tax software will not open on my recently
My Lacerte Tax software will not open on my recently upgraded ( from W7 to W10) stand-alone Lenovo laptop. The Tax software does open in safe-mode. How do I determine what's blocking Lacerte? I am rel… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
Cannot find password for my regular Yahoo account.Someone
cannot find password ***** my regular Yahoo account.Someone set up an android yahoo account but it does not do what I need for my job. Everytime I try to retrieve my old account it says server cannot … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
COMPUTER SOFTWARE im installing a home network with 2
COMPUTER SOFTWARE im installing a home network with 2 computers with w10 but am getting a request for my credentials. ive tried as user id with the computer name or the user id but any of them work. w… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Voxer,Recently attempted to upgrade my voxer: mewald195
Hello Voxer, Recently attempted to upgrade my voxer: mewald195 and it threw mw out of my profile and I now have a new voxer profile, I think: mewald624. My question is this: Can i get my old number/pr… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Are there any options to "Chat Live" with AT&T reps
Are there any options to "Chat Live" with AT&T reps regarding billing, installation, technical support, amongst other requests as the phone option leads to countless wasted hours that almost always en… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
For the past ten years or so I have had a Dell computer with Windows 7
For the past ten years or so I have had a Dell computer with Windows 7 software installed. Recently, I was advised to buy a new computer, which I did. I hired a technician to install the device for me… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
Hello, Could someone please advise me the name of a good
Hello, Could someone please advise me the name of a good 'speech to text' software that would be beneficial for writing a book? I am using a windows xp vista computer and am about to write a book but … read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
I have Windows 7 on my computer, I rebooted my computer and
I have Windows 7 on my computer, I rebooted my computer and when I tried to log back in it would not recognize or accept my password. I got this msg. "The User Profile Service service failed the Logon… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x