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Had a snapfish account BUT changed my email from to. I'm…

Customer Question
Had a snapfish account...

Had a snapfish account BUT changed my email from***@******.*** to***@******.***. I'm trying to create an account with new email & password. HELP.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

GMAIL

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my computer, web browser

Technician's Assistant: What troubleshooting have you tried?

Tried typing in new email to establish new account and tried resetting a password ***** it doesn't want to accept it.

Submitted: 3 months ago.Category: Software
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Answered in 6 hours by:
3/12/2018
Software technician: Kraig, Computer Support Specialist replied 3 months ago
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience: Software installer on many Windows Operating Systems for many years.
Verified

Hi, I'm Kraig. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Software technician: Kraig, Computer Support Specialist replied 3 months ago

I don't see why you are unable to create a new SnapFish using your new email.

Would you like me to securely access your computer to see what the problem may be?

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