Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I'm sorry, My credit card has expired and that's the only…

Customer Question
I'm sorry, My credit...

I'm sorry, My credit card has expired and that's the only card I own. Loosing my windows, this isn't good

Technician's Assistant: The Expert will know what to do. Please tell me everything you can so the Expert can help you best.

I reset my PC to factory settings, reinstalled Fall Creator update, just nreed to activate services stored in document area, or the other folder in here

Technician's Assistant: Is there anything else the Expert should be aware of?

Not certain of the names of the plans I activated, that's my disability, have bad memory

Submitted: 4 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 1 day by:
3/13/2018
Software technician: Josh, Computer Enthusiast replied 4 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,964
Experience: Software expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I do not have a software question, I need to cancel a skype
Hi, I do not have a software question, I need to cancel a skype account that is being charged to my credit card. … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
I am paying 10.99 a month for Office but my computer shows
I am paying 10.99 a month for Office but my computer shows that the subscription has expired. Last charge was April 2018 and the account # 6632 … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
We purchased Adobe Creative Cloud for my daughter who was in
Hi, We purchased Adobe Creative Cloud for my daughter who was in college 3 years ago and signed up for the annual updates. She is trying to access from her computer and can't. Please help. … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I have individual contracts the were e-sign via adobe sign.
I have individual contracts the were e-sign via adobe sign. Now I need to compile them into one bookmarked PDF. I have tried with Adobe Acrobat DC and it will not let me combine them or alter unnecess… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I'm trying to renew my McAfee subscrition, but the McAfee
I'm trying to renew my McAfee subscrition, but the McAfee store refuses to accept my credit card info. Can you help?… read more
Joe-S
Joe-S
Systems Administrator
47 satisfied customers
I own a Lenovo c280 which was a replacement ideacenter 540
I own a Lenovo c280 which was a replacement for an ideacenter 540 that failed 1 month after the warranty expired. The cost to repair was more than I paid for the computer so I looked for alternatives.… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I have installed windows 10 using a DVD ISO on my Acer
I have installed windows 10 using a DVD ISO on my Acer Travelmate. The problem is how to get it activated. I have tried various product keys but to no avail. Is it possible to get a product key withou… read more
Mr. Perez
Mr. Perez
Application/Database Developer
Bachelor\u0027s Degree
2 satisfied customers
New question: If someone is the site manager or owner of a
New question: If someone is the site manager or owner of a list server on Google can they say legally it is my server? Please answer… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Galaxy s3 , the phone is locked with a pass code.
Hi, I have a Galaxy s3 , the phone is locked with a pass code. Please tell me how can I unlocked. Thank.… read more
Mr.Med
Mr.Med
1,192 satisfied customers
I need to maximize my resources on my laptop as I am running
I need to maximize my resources on my laptop as I am running 3d rendering software, I need to know what services and processes I can temporarily shut off while I am working on this… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
I have a magic briefcase and use sugarsynch but my free plan
I have a magic briefcase and use sugarsynch but my free plan is about to run out. I can get a year for about $37. Are there better programs for autobackup? Also I want to type all my passwords and put… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I used Image Capture to import photos from my camera, however
I used Image Capture to import photos from my camera, however I had the "delete photos from device" box checked and there was an error with the import (not enough disk space). Long story short, the ph… read more
Engineer1010
Engineer1010
Design Engineer
MS Electrical Engineering
5,481 satisfied customers
My gateway dx4870-ub20p can no finish bringing up windows.I
My gateway dx4870-ub20p can no finish bringing up windows. I tried all the suggested fixes. The last thing I tried was reinstalling windows. But it is unable todo that.… read more
ComputerChic
ComputerChic
consultant
Bachelor\u0027s Degree
16 satisfied customers
We need to record a phone conversation as part of getting confirmation
We need to record a phone conversation as part of getting confirmation about certain activities by a certain individual. The conversation will take place on 2 mobile phones with no computer around. Do… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Studio XPS 435MT running Microsoft Windows 7 Home Premium Please
Studio XPS 435MT running Microsoft Windows 7 Home Premium Please help. When my system goes to sleep it does not return as it normally should. I have to turn off the power button and then back on. When… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
Put Windows 7 professional Dell OEM on my dell. At the time
Put Windows 7 professional Dell OEM on my dell. At the time of installation, I was never asked for a key. Switched the video card twice in a month. Several weeks later after two video card upgrades, i… read more
Cris
Cris
60 satisfied customers
My Greeting Card Factory Deluxe 8 worked fine until yesterday
My Greeting Card Factory Deluxe 8 worked fine until yesterday when I was going to print a card. Instead of printing the usual 3 page letter fold, it printed only pages 2 and 3.What can I do to correct… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
I'm having a major dilemma. I have the "old" Adobe Photshop
Hello, I'm having a major dilemma. I have the "old" Adobe Photshop "1". I continue to be able to "upload" pictures in the the program, however, after a few days, I get a red "square" that looks like a… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x